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Heart of England Co-operative Extends NCR Atleos Partnership for Five Years, Commits to ATM Upgrade

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NCR Atleos Corporation, a provider of self-service financial access solutions, has announced the renewal of its long-standing partnership with Heart of England Co-operative, securing a five-year extension that includes a comprehensive upgrade of the retailer’s 35-site ATM estate.

The agreement is designed to reinforce both organizations’ commitment to providing convenient, free-to-use cash access for communities across the Coventry and Warwickshire region of the United Kingdom. Heart of England Co-operative, which operates retail stores in these areas, will continue to utilize the NCR Atleos retail network solution, which integrates industry-leading hardware, software, and managed services.

This collaboration aims to ensure high ATM availability and best-in-class service. The partnership between the two entities dates back to 2015.

Steve Browne, CEO of Heart of England Co-operative, stated, “Providing free access to cash is central to our mission of supporting financial inclusion and customer satisfaction. NCR Atleos has been a trusted partner since 2015, and their expertise and reliability make them the ideal choice as we continue to serve our communities.”

Neil Martin, Area Managing Director for the UK at NCR Atleos, commented on the renewal, saying, “We’re proud to continue our relationship with Heart of England Co-operative. Together, we’re ensuring that communities across Coventry and Warwickshire have convenient access to cash, while delivering operational excellence and innovative solutions that meet the evolving needs of retailers and consumers.”

The extended agreement is set to enable Heart of England Co-operative to maintain its strategic priorities. Concurrently, NCR Atleos will focus on delivering operational efficiency and supporting digital-first self-service experiences for consumers. The upgraded ATM network is expected to strengthen the retailer’s capacity to drive footfall and address evolving customer demands.

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