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First Fed Bank Implements Apiture Digital Banking Platform to Enhance Business Customer Experience

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First Fed Bank, a Washington-based institution with $2 billion in assets, has launched the Apiture Digital Banking Platform to deliver an upgraded online and mobile banking experience for its business customers. First Fed’s adoption of Apiture’s Business Banking solution aims to bolster its digital offerings, providing advanced functionality for commercial clients while maintaining an intuitive interface for small businesses. The enhanced platform offers account holders sophisticated cash flow and forecasting tools, a consolidated view of accounts for streamlined money movement, enhanced security measures, and improved self-service and administrative controls. It also ensures a consistent experience across desktop and mobile devices. Alongside the digital banking platform, First Fed also integrated the Apiture Data Intelligence solution. This implementation provides the bank with deeper insights into its business customers’ banking behaviors and preferences. These insights are intended to inform more strategic and customized financial solutions and strengthen customer engagement through personalized digital experiences, while safeguarding customer data privacy. David Edelstein, First Fed Chief Innovation Officer, stated, “First Fed is proud to support our small business and commercial customers with modern digital tools that complement our long-standing local relationships. The implementation process went smoothly, and we’re excited to offer an upgraded business banking experience. Partnering with a forward-thinking provider positions us to continue evolving and meeting the needs of our business community for years to come.” Chris Babcock, CEO of Apiture, commented, “Our partnership underscores Apiture’s commitment to providing financial institutions with the leading-edge solutions they need to stand out in their communities.” Established in 1923, First Fed Bank operates as a subsidiary of First Northwest Bancorp (NASDAQ: FNWB) and serves Western Washington. The bank maintains 12 full-service branches and three business centers. Over the past eight years, First Fed and its foundation have contributed over $9 million and 28,000 volunteer hours to local nonprofits. It was recognized as one of Forbes’ Best-in-State Banks for 2025 and has received honors as Best Bank, Best Lender, and Best Workplace from regional publications, including the Puget Sound Business Journal. Apiture, headquartered in Wilmington, North Carolina, provides digital banking solutions to banks and credit unions across the U.

S. The company’s solutions aim to support financial institutions through data intelligence and embedded banking strategies, utilizing an API-first approach for platform capabilities and user experience.

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