Payman AI, an infrastructure platform enabling secure AI agents in community banking, has announced a partnership with Middlesex Federal Savings, F.
A., a nationally chartered bank, to develop a ‘Paygent.’ This AI agent is designed to allow customers to manage balances, pay bills, and transfer funds through simple written or verbal instructions.
Together, Middlesex Federal Savings and Payman AI are developing a banking experience focused on enabling frictionless and trusted interactions. The system is designed to keep a human-in-the-loop, ensuring that customers can trust the Payman AI to transact on their behalf with a bank-standard level of security and oversight.
“The future of banking isn’t just AI that answers questions, it’s AI that completes tasks like moving money or opening accounts while maintaining the controls and required audit trails,” stated Tyllen Bicakcic, Co-Founder and CEO of Payman AI. “Our partnership with Middlesex Federal will prove this can be done in scalable and secure ways that represent a generational leap in banking, something we haven’t seen in decades.”
Payman AI’s orchestration layer translates natural language requests, such as “Move $5,000 from my savings to my checking to pay my contractor,” into precise financial operations. It identifies the customer’s intent, retrieves payee information, applies customer-defined controls and bank compliance rules, and then securely executes the transaction through Middlesex Federal’s core banking system. A full audit trail is maintained, with every decision logged and explainable in real-time to both customers and compliance teams, providing transparency into each action taken by the AI.
John Wiseman, President and CEO at Middlesex Federal Savings, F.
A., commented on the collaboration: “We are pleased to be able to partner with Payman AI and help bring the vision to life. We believe Payman AI will significantly enhance the way our customers engage with the bank and ultimately how they manage their daily finances.”
This initiative aims for agentic banking to redefine customer interactions with their money, transforming potential friction into seamless execution. The partnership with Middlesex Federal is structured to demonstrate that such technology can function securely within a regulated financial institution.
Payman AI specializes in building orchestration infrastructure that enables banks to deploy AI agents securely and at scale. Its technology allows conversational AI to integrate with existing core banking systems, translating natural language intent into validated financial operations while maintaining full auditability and controls. This approach allows banks to implement AI-powered financial automation without needing to replace their current infrastructure.
Middlesex Federal Savings, F.
A. is a full-service community bank headquartered in Davis Square, Somerville, Massachusetts, with additional branch offices in Teele Square, Somerville, Medford Square, Medford, and a Loan Center in Davis Square. For over 130 years, Middlesex Federal has provided Residential, Commercial and Industrial (C&I), and Commercial Real Estate loans, alongside deposit services including free checking, free ATMs, and online and mobile banking, serving the Greater Boston community.
