WNS (Holdings) Limited, a digital-led business transformation and services company, has announced the launch of Agile Target Operating Model (aTOM), a proprietary AI-led digital platform designed to transform global finance organizations, powered by BusinessOptix.
The aTOM platform is engineered to align a Chief Financial Officer’s (CFO) strategic vision with bottom-up process transformation, facilitating rapid, outcome-driven finance operations. It enables clients to transform their finance and accounting (F&A) operations from initial diagnostics to value realization, enhancing control, continuity, speed, and visibility. The platform integrates end-to-end process reimagination, governance frameworks, benchmarking, analytics, and transformation accelerators to deliver business outcomes via AI-powered tools across the entire F&A value chain, including Accounts Payable, Accounts Receivable, General Ledger, Financial Planning & Analysis (FP&A), and Tax & Treasury.
Early collaborations utilizing aTOM have shown substantial results, including approximately 40% cost savings, over 50% productivity enhancements, improved working capital, and increased AI adoption. WNS also intends to extend the aTOM platform’s application to other functional areas within organizations beyond finance.
Keshav R. Murugesh, Group CEO of WNS, commented on the platform’s impact, stating, “Improved visibility across operations using a unified digital command center equips finance leaders with the tools to optimize performance, drive process efficiencies, and drive tangible cost savings. As a result, aTOM is an important building block for leaders who are seeking to drive improved performance and business outcomes.”
Peter McInally, CEO of BusinessOptix, added, “BusinessOptix is proud to power aTOM as the next-generation foundation for finance transformation. By unifying process intelligence, governance and value realization into one platform, aTOM enables finance leaders to deliver measurable outcomes faster. Together with WNS, we are equipping organizations to adapt with confidence, unlock new efficiencies, and drive sustainable growth in an increasingly complex business environment.”
WNS works with more than 150 CFO offices globally and has facilitated over $1 billion in incremental cash flow opportunities through its portfolio of more than 10 industry-specific F&A offerings. As of June 30, 2025, WNS employed 66,085 professionals across 65 delivery centers in countries including Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States.
BusinessOptix is a cloud-based process intelligence and transformation platform designed to help organizations visualize, simulate, and optimize workflows. Built on a data-first, AI-ready foundation, the platform supports informed decision-making and scalable transformation across discovery, governance, automation, and continuous improvement.
