Vonage Integrates Vertical-Specific AI Agents into Contact Center Through Partnerships with Avaamo and Syndeo June 4, 2026
Upland Software Launches AI Conversational Search for Panviva Sidekick, Enhancing Compliance and Efficiency for Frontline Agents February 12, 2026
Barclays US Consumer Bank Leverages Generative AI for Contact Center Efficiency and Enhanced Customer Experience February 6, 2026
Pindrop Partners with Webex by Cisco to Integrate AI-Powered Fraud and Deepfake Detection October 21, 2025
Glia Unveils Next-Generation Voice AI for Banking, Enhancing Customer Interactions with Human-Like Fluency and Speed October 14, 2025
8×8 Unveils Platform Enhancements for Financial Services CX, Compliance, and Operations August 21, 2025
Wayflyer Secures $1.5 Billion Forward-Flow Agreement with Fortress Investment Group for Small Business Lending Expansion August 16, 2026
Encore AI Secures $30 Million Series A to Drive Global Expansion of Enterprise AI Platform August 16, 2026
HSBC Divests Egyptian Retail Banking and Australian Home Loan Portfolio Amid Simplification Strategy August 16, 2026
Dutch Neobank Bunq Reportedly Plans Capitalflow Sale to Shift Focus to Retail Banking August 16, 2026
