SinglepointAI, a provider of intelligent data automation for the retirement plan ecosystem, has integrated its technology with PensionPro, a workflow management software leader for Third-Party Administrators (TPAs), to introduce an automated onboarding feature within PensionPro’s platform.
This integration, validated in production, is designed to address a key bottleneck in retirement plan administration: the onboarding process. Historically, TPAs have faced challenges with manual, repetitive data entry, missing documentation, and error-prone workflows, which can delay plan setup, impact client satisfaction, and consume resources. SinglepointAI’s technology aims to mitigate these issues by automating and streamlining data entry and workflows, securely packaging and transmitting plan data with speed, accuracy, and integrity. PensionPro TPAs can now utilize this feature to expedite and enhance the accuracy of their onboarding procedures, allowing plan sponsors to go live more quickly and improving the overall client experience.
Tom Loch, Co-Founder and CEO of SinglepointAI, stated, “The SinglepointAI team is proud to deliver a production-ready solution that accelerates retirement plan administration. Onboarding has always been one of the toughest bottlenecks in the industry. We’re grateful to PensionPro and its TPA clients for being innovators and the first to bring SinglepointAI into production. This collaborative milestone proves that intelligent automation can eliminate that friction and help firms scale with confidence.” Loch further noted that SinglepointAI was designed for seamless integration into existing systems, offering unique features without requiring significant IT resources.
SinglepointAI is built by retirement professionals for their peers, facilitating easy connection and adaptation to current workflows. For recordkeepers, SinglepointAI can package and deliver necessary data in their preferred format—whether file, feed, or post—making integration straightforward. This launch occurs amid increasing retirement plan growth, driven by incentives from the SECURE Act 2.0 and various state mandates. By automating onboarding, PensionPro and SinglepointAI aim to enable TPAs to scale their operations without increasing headcount, while recordkeepers adopting SinglepointAI benefit from standardized data receipt, further strengthening and accelerating their onboarding processes.
Darren Conner, Chief Operating Officer of PensionPro, commented, “PensionPro is constantly evolving to meet the needs of today’s TPAs, and this integration with SinglepointAI is a great example of that. By embedding automated onboarding into our platform, we’re helping our clients streamline one of the most time-consuming parts of plan administration. It’s a game-changing innovation that enables TPAs to operate more efficiently and elevate their business at a time when demand is only increasing.” Conner expressed pride in the partnership with SinglepointAI to deliver this innovation to their clients.
SinglepointAI Inc. is a SaaS company based in Durham, N.
C., that provides an intelligent data automation layer designed to simplify, streamline, and connect the retirement plan administration ecosystem. Developed by retirement professionals, the company’s solution integrates with existing systems to eliminate manual data handling, mitigate risk, and accelerate delivery, allowing service providers to scale effectively. SinglepointAI leverages proprietary AI and secure automation to assist TPAs, recordkeepers, and document providers in achieving efficiency, accuracy, and data integrity throughout the plan administration lifecycle.
PensionPro, an AmericanTCS business with operations in Harrisburg, Pa., was established in 2010 to offer solutions for TPAs navigating the complexities of pension management and business management technology. Its software suite tracks and manages clients, plans, contacts, and projects, providing tools for project management and profitability analysis based on employee time and client fees. PensionPro also includes plan sponsor website integration to facilitate secure information gathering and document delivery for clients and referral sources. Its cloud service model eliminates the need for TPAs to manage enterprise-level IT infrastructure.
