PCA Global Ventures, a provider of customer care and specialized debt recovery solutions, has announced a new partnership with Wilmington University to implement a comprehensive, company-wide artificial intelligence (AI) training program. This marks the company’s first educational collaboration with a local university, emphasizing its focus on workforce development, innovation, and community engagement.
The program, developed alongside Wilmington University’s College of Professional and Continuing Education, will include colleagues from various departments within PCA Global Ventures. It is designed to translate hands-on learning into practical insights through real-world case studies, aiming to help teams apply AI tools to daily workflows for improved efficiency, decision-making, and cross-functional collaboration.
Adam Cohen, Chairman and CEO of PCA Global Ventures, stated, “This partnership reflects our commitment to investing in our people and preparing them for the future of work. By offering AI education across departments, we are closing skills gaps, fostering collaboration, and ensuring our people are equipped to responsibly and effectively enhance their careers while using emerging technologies in ways that benefit our clients and our business.”
Additionally, the initiative reinforces PCA Global Ventures’ dedication to supporting local education partners and establishing long-term talent pipelines within the communities it serves.
Dr. Denise Wells, Senior Vice President and Chief Academic Officer at Wilmington University, commented, “At Wilmington University, we’re committed to academic quality that connects to the real world. We’re excited to partner with PCA Global Ventures on a program that takes a thoughtful, practical approach. It gives learners a strong foundation to use AI tools wisely and responsibly, and apply them in ways that support their day-to-day professional responsibilities.”
By launching a unified AI learning experience across its organization, PCA Global Ventures aims to establish a standard for responsible AI adoption, workforce upskilling, and community-focused innovation.
PCA Global Ventures is the parent company of Phillips & Cohen Associates, Ardent Credit Services, Invenio Financial, and The Estate Registry brands. For nearly three decades, these companies have specialized in compassionate deceased account care, compliant recovery services, technology-driven debt settlement solutions, and strategic acquisitions. They combine regulatory expertise with empathy-driven engagement to protect client reputations and deliver outcomes for consumers. The group also provides cloud-based tools for intergenerational estate management.
