FreeStar Financial Credit Union has announced the successful launch of Mahalo’s Thoughtful Banking® platform, coinciding with its core conversion to Corelation KeyStone, marking a significant step in the credit union’s technology modernization. The simultaneous rollout represents a major milestone in FreeStar’s technological strategy, aiming to enhance its operational infrastructure and improve the digital banking experience for its members. This dual launch underscores FreeStar’s strategic objective to modernize its technology stack and bolster member engagement through streamlined digital interactions and a more intuitive platform. Drema Isaac, President and CEO of FreeStar, commented on the transition, stating, “Our team has experienced multiple conversions over the years, and this was by far the smoothest and easiest.” Isaac highlighted Mahalo’s close collaboration throughout the process, ensuring the project was completed on time, within budget, and without disruption, providing members with a seamless digital experience. The Mahalo platform offers a unified digital banking experience across desktop and mobile devices, providing intuitive access to essential services such as transfers, bill pay, and loan and card management. It incorporates built-in security features, including Credential Assurance Technology (CAT), advanced authentication, and fraud monitoring, to protect member accounts. Furthermore, its native integration with the KeyStone core enables FreeStar to boost operational efficiency and deliver real-time account information, fostering more personalized financial management for members. Denny Howell, COO of Mahalo Banking, emphasized the company’s commitment to client support. “At Mahalo Banking, ensuring that every conversion is seamless and well-supported is our top priority,” Howell said. He noted that the collaborative partnership approach, combined with their native integration with Corelation KeyStone, facilitated a smooth and stress-free transition for FreeStar to a secure, modern platform that enhances the member experience. FreeStar Financial is a member-owned, full-service credit union that has served individuals, families, and businesses across Michigan since 1957. The institution is dedicated to providing exceptional service and a comprehensive range of banking products and services, with a focus on community engagement and financial education to empower members in achieving their financial goals. Mahalo Banking, based in Troy, Michigan, specializes in providing online and mobile banking solutions specifically for credit unions. Its platform is built on advanced architecture with deep integration to core processing systems, offering a secure and robust feature set across all delivery channels. Mahalo also provides the industry’s first online banking solution to fully integrate comprehensive neurodiverse functionality, designed to support all members’ unique needs.