CUNA Strategic Services (CSS) has announced a new alliance with HuLoop Automation, a provider of AI-powered work intelligence for financial institutions. This collaboration aims to extend the use of HuLoop’s tools among credit unions, facilitating improved efficiency, reduced operational costs, and enhanced member experience through its solution portfolio.
Barb Lowman, President of CUNA Strategic Services, stated that HuLoop’s understanding of people-centric interactions aligns with the credit union mission. She added that the alliance would assist credit unions in leveraging high-impact AI technology that benefits both employees and members, especially as credit unions prioritize work automation for repetitive tasks while aiming to enhance the human touch in their services.
HuLoop’s Unified Work Intelligence Platform is designed for credit unions investing in AI, featuring a human-in-the-loop design philosophy that allows credit union staff to concentrate on higher-value work. Todd P. Michaud, President & CEO of HuLoop Automation, highlighted the credit union industry as a strategically important vertical, noting their eagerness to adopt tools that improve efficiency, optimize costs, and enhance member experience. He emphasized HuLoop’s creation of industry-relevant use cases to empower credit union employees.
HuLoop’s Unified Work Intelligence platform is designed to boost efficiency while maintaining a member-centric approach. Its capabilities include Intelligent Productivity Discovery, which identifies process bottlenecks in lending, deposits, and operations; Intelligent Workflow Orchestration, which streamlines approvals and exception handling; Intelligent Process Automation, which eliminates repetitive tasks; Intelligent Document Processing, for accurate data extraction and validation from forms and statements; and Intelligent Test Automation, ensuring seamless core and digital system updates. These combined features aim to provide faster, smarter, and more consistent service.
Through CUNA Strategic Services, credit unions that partner with HuLoop Automation will receive exclusive benefits, including free implementation, training, and preferred pricing on HuLoop’s technology suite. The solution is presented as easy to implement, cost-effective, and fully supported by HuLoop’s training and customer success teams.
CUNA Strategic Services develops strategic alliance relationships to offer quality products and services to credit unions, contributing to their bottom line, operational peace of mind, and relationship enhancement. The company is jointly owned by America’s Credit Unions and state leagues. HuLoop Automation is an AI-based future of work platform for financial institutions and other industries, offering industry-specific tools to streamline work, automate manual processes, and increase efficiency. Its
