CSG (NASDAQ: CSGS) has announced a multi-year contract extension with DISH Network, continuing its role in powering customer service for the connectivity leader through 2030.
For three decades, DISH Network has utilized CSG’s services for managing billing and payment solutions for millions of its subscribers. CSG’s SaaS platform, which encompasses billing, customer care, and business optimization, aims to enhance customer service by enabling innovative offerings and seamless experiences.
John Swieringa, President, Technology, and Chief Operating Officer at DISH, stated, “CSG has been instrumental to how DISH serves customers. Our collaboration with CSG will continue to bring us the flexibility and speed we need to deliver the exceptional experiences our customers deserve.”
Mike Woods, President, North America Communications, Media & Technology at CSG, commented on the renewal: “This renewal is about the next chapter. As customers continue to expect smoother, innovative experiences, DISH is positioned to confidently deliver a superior customer journey. Supporting DISH from its first satellite launch in 1995 to its future ambitions, continues to be a privilege for CSG.”
CSG’s solutions focus on helping companies build customer experiences, facilitate connections, and manage payments for services. The company’s SaaS offerings aim to support business growth, unlock new revenue streams, accelerate time to market, and reduce operational costs for clients like DISH.
