Conduent Transportation, a business unit of Conduent Incorporated, has been awarded a contract by the Richmond Metropolitan Transportation Authority (RMTA) to implement a Pay-by-Plate toll collection system. This initiative supports RMTA’s transition to all-electronic tolling (AET) across its roadways, aiming to improve traffic flow and provide a faster, safer, and more convenient driving experience.
Conduent’s solution will be delivered through a Tolling-as-a-Service (TaaS) model, enabling motorists to utilize various payment options, including digital wallets, credit cards, and debit cards. The agreement stipulates that Conduent will manage all aspects of the tolling system, from processing image-based transactions to invoicing and payment collection, ensuring high levels of accuracy and efficiency.
Later this year, Conduent will commence delivering tolling services for image-based transactions as RMTA converts the 3.4-mile Powhite Parkway to AET. This transition will eliminate toll booths, allowing drivers to pay without stopping via E-ZPass transponders or the new Pay-by-Plate license plate recognition technology. Similar upgrades are scheduled for RMTA’s Downtown Expressway and Boulevard Bridge, with full implementation anticipated by 2027.
Adam Appleby, Group President, Public Sector Solutions at Conduent, commented on the partnership, stating, “We’re proud to partner with RMTA to usher in a new era of smarter, more enjoyable driving through an innovative Tolling-as-a-Service model. This forward-looking approach optimizes toll collection by integrating advanced system features that prioritize customer experience and meeting the needs of today’s motorists while delivering exceptional operational outcomes.”
Conduent is recognized as a leader in the U.
S. tolling industry, operating many of the nation’s largest toll systems. This contract follows the company’s recent work implementing an Express Lanes tolling system for the Virginia Department of Transportation on I-64 in the Hampton Roads region. Conduent has also completed implementations for the Ohio Turnpike and Infrastructure Commission and the Oklahoma Turnpike Authority.
Conduent Transportation specializes in streamlined, high-volume mobility services and solutions, including tolling and advanced transit systems. The company has over 50 years of experience advancing transportation solutions for clients in more than 20 countries. Conduent Incorporated (Nasdaq: CNDT), its parent company, provides digital business solutions and services across commercial, government, and transportation sectors, leveraging technologies like cloud computing, artificial intelligence, and automation.
