A division led by Josh Mettle at NEO Home Loans, a retail mortgage lender powered by Better, assisted 82 families in achieving homeownership in July, marking the team’s highest monthly total in over three years and demonstrating the impact of advanced AI mortgage technology.
This significant milestone reflects a successful synergy of cutting-edge technology, operational precision, and a high-performance team culture. Josh Mettle, Division President at NEO Home Loans, noted that “we’re seeing the full impact of systems that have been years in the making.”
The exceptional performance was largely attributed to the integration of proprietary AI tools developed by Better Home & Finance Holding Company (NASDAQ: BETR; BETRW), an AI-powered mortgage lender that has funded over $100 billion in mortgage volume. These tools include the Tinman® AI Platform, a loan origination platform designed to facilitate fast, seamless file movement from application to close, and Betsy™ AI assistant, the first voice-based AI loan assistant built for the mortgage system, which automates loan milestone management.
Mettle stated that “the efficiencies we’ve gained from Tinman® AI Platform and Betsy™ AI assistant allowed our team to operate with greater precision and less chaos.” He highlighted that over 90% of their loans in July were clear-to-close 10 days ahead of the month’s end, a rate he described as “almost unheard of in this industry.” Mettle added that “these tools didn’t just help us do more, they helped us do better,” enabling his team to provide an elevated client experience by reducing operational friction.
Beyond technological advancements, Mettle emphasized that the collaborative spirit and mission-driven culture at NEO Home Loans have attracted top real estate agents and business partners. “People want to work with NEO because we bring something different to the table,” he said. Mettle explained that NEO advisors are equipped with tools and strategies focused on driving long-term financial success for clients, fostering trust and intentional growth.
Ryan Grant, President and Co-Founder of NEO Home Loans, commended the achievement, stating it “is more than a headline; it’s a reflection of what’s possible when great leadership meets great infrastructure.” He reiterated the company’s mission to build an environment where advisors can scale, serve, and lead with purpose.
With another record month projected for August, Mettle’s team exemplifies that modern mortgage success for NEO Home Loans, which serves customers in all 50 US states, is built on a foundation of vision, execution, and deep-rooted partnerships, rather than volume alone. NEO Home Loans, a tech-forward mortgage company, blends cutting-edge technology with expert human guidance to facilitate smarter financial decisions, empowering mortgage professionals to scale their businesses with autonomy and efficiency.
