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ING Adopts Behavox Pathfinder AI for Enhanced Investment Research in FICC Front Office

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ING has implemented Behavox Pathfinder Investment Research, an AI-powered solution, across its FICC (Fixed Income, Currencies, and Commodities) front office to deliver relevant, high-impact investment research and market intelligence to professionals. This initiative is part of the bank’s broader strategy to leverage large language models for on-demand financial intelligence. ING’s adoption of Pathfinder builds upon its existing use of Behavox Mosaic, a data analytics platform already deployed within its FICC front office. Pathfinder extends these capabilities by providing front-office teams with real-time, plain-language access to the bank’s proprietary research and market insights. Simon Bevan, Global Head of e-Trading at ING, stated, “AI has the power to fundamentally change the way clients access and use financial research. By combining Behavox’s technology with ING’s deep market expertise, we’re creating smarter, faster ways for clients to interact with our insights, helping them make better decisions in a rapidly evolving environment.” This implementation follows ING’s ongoing application of AI in currency pricing models, marking a further step in its commitment to integrating advanced AI technology into trading and client coverage workflows. Through Pathfinder, ING aims to strengthen the connection between investment research and revenue generation by ensuring timely and targeted distribution of research, facilitating more informed client conversations and improved commercial outcomes. John Showell, Head of Strategy and Business Development at Behavox, commented, “Behavox Pathfinder for Investment Research is built to connect the dots between insight and execution. ING saw the opportunity to use AI to drive revenue by distributing research in a smarter way. Pathfinder increases readership, drives trade flow and grows market share. ING has the right focus: putting powerful research into the hands of people who can act on it, when it matters most.” Pathfinder for Investment Research utilizes Behavox’s secure, explainable AI ecosystem, operating entirely on ING’s proprietary data. This approach aims to bridge the gap between compliance requirements and productivity enhancements. Nabeel Ebrahim, Chief Revenue Officer at Behavox, added, “Behavox Pathfinder for Investment Research leverages compliance controls to ensure that the information and intelligence provided has the right checks and balances. With over 11 years of experience in compliance and five years of building and providing AI to banks, Behavox is uniquely positioned to bring trusted AI to the financial services industry. We are now using our domain-specific LLM not just to solve compliance challenges, but to help customers make money through smarter, safer use of research and intelligence.” Behavox, founded in 2014 and headquartered in London with offices globally, specializes in transforming corporate data into actionable insights using proprietary technology and an industry-specific Large Language Model (LLM). The company’s solutions are designed to assist clients, including banks, hedge funds, and other financial and non-financial entities, in detecting compliance risks, streamlining data archiving, predicting regulatory breaches, and converting data into revenue.

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