ClaimSorted, an InsurTech startup focused on transforming insurance claims, has secured $13.3 million in a seed funding round. The investment, led by venture capital firm Atomico, with participation from Eurazeo, Y Combinator, firstminute capital, Start Ventures Capital, and several insurance veterans, is intended to modernize the industry’s claims processes.
Founded by Pavel Gertsberg and German Mikulski, ClaimSorted emerged from the founders’ experiences managing claims at their previous insurance business. They observed that reliance on third-party administrators (TPAs) often resulted in prolonged turnaround times, inconsistent service quality, and reduced profitability. These challenges motivated the creation of a solution to address these systemic inefficiencies.
The company has developed an AI-powered claims management platform, which it refers to as “Claims TPA 2.0.” This platform integrates human expertise from experienced insurance professionals with embedded AI agents. The objective is to enable insurers to provide faster and more consistent customer service while simultaneously reducing operational costs.
The newly raised capital will be allocated to accelerating product development, expanding operations across key global markets, and strengthening partnerships with insurers seeking more efficient and transparent claims processes. Over the past year, ClaimSorted has assembled a team of industry veterans from major insurers including Hiscox, Lemonade, AXA, Hartford, and Liberty Mutual. The startup currently collaborates with over 20 insurance providers in the US, UK, and EU, collectively serving tens of thousands of policyholders.
Pavel Gertsberg, CEO of ClaimSorted, stated, “When you ask anyone in insurance where the weakest link is, many will point to claims TPAs. We experienced claims processes being painfully slow. Mistakes made by TPAs, which should have been identified earlier, often consumed our entire profit margin. This led us to build a superior alternative.”
Gertsberg added, “By combining a leading claims team with a suite of embedded AI agents, we can deliver a 5-star experience for policyholders during the claims process, settle claims three times faster than traditional TPAs, and help insurance companies save millions.”
Andreas Helbig, a partner at Atomico, commented, “Insurers are not seeking another ‘AI claims platform’ with an ambiguous value proposition. They require a tangible, end-to-end service that simplifies claims, supports their customers effectively, and safeguards their financial results. ClaimSorted is delivering this by increasing policyholder Net Promoter Score (NPS) by +10 and achieving a significant reduction in cost per claim through faster and improved claims resolution.”
Gertsberg concluded, “Claims represent more than just a cost center; they are the moment of truth in the insurance journey. With this funding, our focus is on empowering insurers to transform claims into a significant asset.”
