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Urban Outfitters Selects Inspectorio’s AI Platform for Enhanced Global Supply Chain Compliance

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Urban Outfitters, Inc. (URBN), a global portfolio of consumer brands, has announced the deployment of Inspectorio’s AI-powered platform to enhance its supply chain compliance and address an increasingly intricate regulatory environment. URBN will integrate Inspectorio’s Responsible Sourcing & Compliance, Lab Test Management, and Traceability and Transparency solutions across its entire brand portfolio to meet current and emerging compliance requirements.

Inspectorio is a global supply chain solution provider specializing in sourcing, sustainability, compliance, and quality. Its AI platform aims to optimize performance, build resilience, and provide intelligence across production chains for global brands and their multi-tier suppliers. Urban Outfitters, Inc., founded in 1970 and headquartered in Philadelphia, Pennsylvania, manages brands such as Urban Outfitters, Anthropologie, and Free People, operating through retail, wholesale, and subscription segments across the United States, Canada, Europe, and other international markets.

Gokul Krishnan, Chief Sourcing and Global Trade Compliance Officer at URBN, highlighted the growing complexity of the regulatory landscape for retail and consumer products. “We needed a comprehensive platform that could centralize our compliance data collection, automate reporting processes, and provide the supply chain visibility necessary to meet requirements like France’s Anti-Waste Law for a Circular Economy (AGEC), the EU Deforestation Regulation, and future Digital Product Passport mandates,” Krishnan stated, citing Inspectorio’s platform capabilities and industry expertise as key decision factors.

With Inspectorio’s platform, URBN aims to centralize compliance data collection, streamlining information from vendors regarding regulatory compliance, social responsibility, sustainability, and customs requirements. This consolidation is intended to eliminate fragmented systems and manual processes across multiple platforms.

Additionally, the platform will enable comprehensive supply chain traceability and transparency. This functionality is expected to provide URBN with visibility into upstream suppliers, supporting forced labor due diligence requirements such as the Uyghur Forced Labor Prevention Act (UFLPA) and the EU forced labor ban, while also preparing for geographic traceability mandates under France’s AGEC law and forthcoming Digital Product Passport regulations.

Inspectorio’s AI-driven platform will also automate compliance workflows, moving URBN beyond manual processes. This automation is designed to ensure adaptability as new regulations emerge and facilitate seamless integration between compliance data and internal systems for product labeling, e-commerce, and regulatory reporting.

Michael Lambert, Executive Director of Global Trade and Compliance at URBN, noted the confluence of regulatory challenges, including the French AGEC law, the EU’s Corporate Sustainability Reporting Directive, and Digital Product Passport requirements. “We need a platform that can scale with these evolving requirements while providing our vendors with a streamlined experience for data submission,” Lambert said, emphasizing Inspectorio’s role in building an integrated and automated compliance ecosystem.

Chirag Patel, CEO of Inspectorio, commented on the demanding regulatory environment faced by global brands, encompassing environmental impact, supply chain transparency, product safety, and social compliance. Patel stated that URBN recognized the necessity of a comprehensive platform approach over point solutions for these converging regulations. He expressed Inspectorio’s commitment to partnering with URBN across its brand portfolio to transform complex compliance requirements into manageable, automated workflows.

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