TRAY, a global provider of cloud-native enterprise-class Point of Sale (POS) systems, announced the upcoming release of TRAY Intelligence, an advanced AI-powered analytics solution designed to offer restaurants enhanced insights into their operations.
TRAY Intelligence aims to help operators convert operational data into actionable strategies by enabling performance analysis, customized dashboard creation, and proactive AI-driven alerts. This system is accessible anytime, anywhere due to TRAY’s cloud-based architecture.
Peter Kellis, CEO of TRAY, stated, “Restaurant data reporting is predominantly archaic and not very actionable. AI is changing that. Our goal with this new feature is to support multi-unit restaurant businesses with dynamic reporting, real-time insights, and competitive intelligence that drives profitable decisions efficiently.” He added that the new feature provides operators with the clarity needed for informed, real-time decisions based on recent data.
Key functionalities of TRAY Intelligence include Dynamic Reporting, which automates report generation and data visualizations for real-time insights. Dynamic Dashboard Generation allows for instant creation of interactive, AI-driven dashboards to manage performance across multiple locations.
The solution also incorporates Social Review Monitoring, consolidating guest feedback from major platforms to provide competitive intelligence through sentiment analysis, benchmarking, and trend identification. Furthermore, Real-Time Alerts ensure operators receive prioritized and customized notifications regarding critical issues or opportunities around the clock.
The full product launch for TRAY Intelligence is scheduled for later this month. TRAY specializes in cloud-native enterprise-class POS systems for the hospitality industry, serving various businesses including full-service and quick-service restaurants and family entertainment centers.
