Regions Bank has announced a collaboration with payments technology company Worldpay, a Global Payments company, to enhance payment acceptance and cash flow management for its diverse business clients, ranging from small businesses to major enterprises.
Through Regions Merchant Services, the bank will now offer an expanded suite of intuitive financial services. This collaboration aims to support businesses that sell goods or services in-store, online, or via mobile and tablet devices, providing them with a range of payment options to meet customer preferences across various shopping channels.
Key features of the enhanced services include advanced payment acceptance capabilities, multi-layered fraud protection, intelligent authentication, and disputes and chargeback management. Additionally, compliance management services will be available to help maintain payment security. Value-added services are also incorporated to optimize acceptance rates, provide unique customer insights, and generally enhance the merchant experience. Customer support will be accessible through live agents, a mobile app, text, and chat options.
Bryan Ford, head of Regions Treasury Management, stated, “In a dynamic and changing business world, service, convenience, and ease-of-use are more important than ever for our clients. One important way Regions Bank stands out is through the depth of relationships we build with the companies we serve. They know our team truly understands how their business operates. They know we are with them today – and we’ll still be here serving them tomorrow. We’ve built a reputation as a trusted source of financial guidance. Combining our services is just the latest example of our consistent, ongoing commitment to elevating how we serve business customers.”
This collaboration aligns with Regions360, the bank’s go-to-market strategy, which involves a client’s primary banker working with a network of Regions specialists to deliver tailored services. Small businesses will also receive in-branch support from dedicated branch bankers.
The enhanced services powered by Worldpay are accessible through all approximately 1,250 Regions branch locations across the Southeast, Midwest, and Texas.
Michelle Young, head of SMB partners for the Americas at Worldpay, a Global Payments company, commented, “Regions Bank is staying on the forefront of payments innovation through both a strong team and strong collaborations, like this new agreement. Together we are putting the extra in extraordinary. By combining our leading payment solutions with Regions Bank’s trusted relationships, we’re helping businesses serve their customers better, drive growth, and deliver outstanding experiences through advanced payments technology.”
Regions Financial Corporation (NYSE:RF), with $160 billion in assets, is a member of the S&P 500 Index and provides consumer and commercial banking, wealth management, and mortgage products and services. The company serves customers across the South, Midwest, and Texas, operating approximately 1,250 banking offices and more than 1,750 ATMs through its subsidiary, Regions Bank.
Worldpay, a Global Payments company, is a payment technology and software firm that supports commerce for businesses globally. Global Payments (NYSE: GPN) processes trillions in payments volume and billions of transactions across over 175 countries. Headquartered in Atlanta, Georgia, Global Payments is a Fortune 500 company and a member of the S&P 500.
