Quandri, an AI platform specializing in modernizing servicing work for insurance agencies, has announced the U.
S. launch of its new Requoting capability. This new feature, integrated into Quandri’s Renewal Intelligence Platform, automates what is often a complex and time-consuming step in personal lines insurance. With its introduction, the platform now automates the entire renewal process from end-to-end.
Requoting has historically been a resource-intensive part of the renewal workflow, often requiring agency staff to manually re-enter policy data across various carrier portals or outsource remarketing efforts. This frequently led to delays in client service and increased operational costs. Quandri’s Requoting capability addresses these inefficiencies by providing real-time, competitive quotes. The process, which previously took hours, can now be completed in minutes, allowing agencies to present optimal options to clients efficiently.
Andrew Thompson, CEO of The Gibson Agency, noted, “Our agents sometimes spend up to an hour manually requoting each renewal — clicking through over 15 screens just to get started. With Quandri, they instantly receive competitive quotes upon renewal. This has saved our team significant time and freed them to focus on building stronger client relationships that drive loyalty and retention.”
This enhancement offers benefits beyond just efficiency, enabling agencies to adopt a proactive role. By offering timely, data-driven recommendations, agents can demonstrate market expertise, potentially reducing client churn. The AI-powered Requoting also identifies opportunities for upsell and cross-sell as agents compare coverages across carriers to enhance client protection. This marks a shift in the renewal process, aiming to improve client retention, growth, and loyalty in personal lines.
Jamieson Fregeau, President and Co-Founder of Quandri, stated, “Requoting is one of the most frustrating and time-consuming parts of insurance, and AI is the only way to solve it at scale. For clients, it means seeing clear, competitive options at renewal — building confidence in their coverage and trust that their agent is acting in their best interest. This is not simply about reducing administrative burden. It is about redefining how agencies compete, how they engage with clients at renewal, and how they adapt to the increasing demands of a modern insurance marketplace.”
Quandri’s Renewal Intelligence Platform, which embeds directly into an Agency Management System, now offers a fully automated renewal journey for personal lines. This includes everything from Policy Checking through to Requoting and final client communications. This comprehensive automation aims to streamline agency operations, potentially reducing the need for large teams dedicated solely to renewals, and providing clients with proactive service, competitive options, and personalized communications. Quandri, founded in 2021, is an AI-enabled client servicing platform focused on insurance brokerages and agencies across North America. The company was named one of LinkedIn’s 2024 Top Startups, with its Renewal Intelligence Platform designed to streamline tasks, offer actionable policy insights, and improve the client renewal experience.
