One Inc, a leading payments network for the insurance industry, has announced a partnership with LIDP, a provider of digital solutions for policy and contract administration. This collaboration aims to integrate One Inc’s PremiumPay® solution to enhance payment experiences for LIDP’s life insurance carrier-customers.
LIDP, with over 40 years of expertise, offers its modernized Titanium platform, providing carriers with configurable support for thousands of life and annuity products. The integration of One Inc’s PremiumPay is designed to help life insurance companies optimize operations throughout the policy lifecycle, from product setup to payment processing.
PremiumPay will enable LIDP’s carrier-clients to customize payment processes, improve communication and reconciliation, and embed payment functions securely. Furthermore, policyholders will gain access to diverse payment options, including popular consumer platforms such as Apple Pay, Google Pay, PayPal, and Venmo, alongside traditional methods like checks, major debit/credit cards, and automated clearinghouse (ACH) payments.
Kimberly Duke, CMO and Senior VP of Growth at LIDP, commented on the partnership, stating, “One Inc’s solutions and their leadership in digital payments made partnering with them a straightforward decision. Offering PremiumPay reinforces our commitment to delivering innovative solutions that address the specific challenges of the life insurance industry. We anticipate this collaboration will enhance our operations and accelerate our digital transformation to provide a premier customer experience.”
Ian Drysdale, CEO of One Inc, added, “This partnership ensures that LIDP can offer its life insurance policyholders a modern, streamlined payment experience, helping carriers adapt to evolving insurance market trends. The synergies between LIDP and One Inc were evident from the outset; beyond our solutions, we share a common objective to advance the digital transformation of the insurance industry. Together, we are contributing to innovation and establishing new standards for carrier-customer engagement in the digital age.”
One Inc specializes in modernizing the insurance industry’s payment infrastructure, serving over 270 carriers by providing a unified and frictionless payment network. The company focuses on enhancing carrier operations through cost reduction, security improvements, and elevated customer experiences. One Inc’s platform processes billions in premiums and claims annually and has been recognized by CNBC as a Top Fintech Company. LIDP, established in 1979, has a long history of delivering software solutions and services tailored for the life, annuity, and health insurance sectors, with a significant portion of its staff dedicated to ongoing development and support.
