INTX Insurance Software, a provider of a complete Insurance Operating System for specialty P&C insurers, MGAs, reinsurers, and captives, has announced a strategic partnership with Hartwell, a Protected Cell Captive Insurance Company known for its innovative insurance structures.
Hartwell selected INTX as its core Insurance Operating System to support the continued evolution of its captive offering. The system aims to provide a modern, scalable operating foundation that unifies policy administration, billing, claims, reinsurance, and reporting, while enabling flexibility through INTX’s open API architecture.
The partnership reflects a shared vision to modernize captive insurance operations by uniting Hartwell’s regulatory discipline with INTX’s Insurance Operating System. This collaboration seeks to streamline operations, enhance transparency, and improve decision-making across captive programs.
Roland Horton, President of Hartwell, stated, “Captives are becoming more strategic, and that requires a modern operating foundation. We chose INTX because it gives us a complete insurance operating system that gives us the flexibility to scale and evolve based on the needs of our captive clients. This partnership allows us to deliver a better captive experience—one built for clarity, control, and growth.”
By deploying INTX, Hartwell gains a unified system designed specifically to support captive complexity. This enables real-time financial transparency, automated regulatory reporting, accurate reinsurance tracking, and full auditability across the insurance lifecycle.
Rob Lewis, CEO of INTX Insurance Software, commented, “Hartwell understands captives must evolve beyond static structures and manual processes. INTX provides the operating system that enables Hartwell to scale and evolve its captive programs with confidence, without the limitations of legacy systems.”
INTX’s open API architecture allows Hartwell to integrate best-of-breed partners and services as needed, ensuring the platform evolves alongside its captive programs rather than limiting future innovation. Together, INTX and Hartwell aim to establish a new standard for how captives are built, operated, and scaled, by combining modern technology with carrier-level governance.
