Tavant, a provider of AI-powered fintech solutions and digital engineering, announced that Northpointe Bank has selected its TOUCHLESS® AI Mortgage Transformation Platform to enable digital transformation of its operations, streamline the loan origination lifecycle, and enhance the borrower experience.
Northpointe Bank, which specializes in personalized home financing and deposit banking, engaged Tavant to support its ongoing innovation and digital transformation efforts. The bank aims to process more transactions faster while providing borrowers a simplified and personalized experience.
Kevin Comps, President of Northpointe Bank, stated, “We’ve built strong momentum across all lines of business, and our partnership with Tavant represents a strategic investment in strengthening our operational excellence.” He added that integrating the TOUCHLESS platform will further enhance automation within the mortgage lifecycle, helping to improve efficiency and deliver a more seamless experience for customers, while maintaining Northpointe’s personalized service.
Northpointe is leveraging Tavant’s TOUCHLESS AI Mortgage Transformation Platform to automate components of the traditionally manual mortgage origination process. This aims to reduce manual data entry, streamline workflows, and create a more efficient experience for both borrowers and employees. The platform is designed to automatically classify loan documents, extract key information, and flag missing data. It verifies borrower credit, income, and assets directly from documents, and reviews appraisals for errors or inconsistencies, allowing underwriters to focus on exceptions.
Hassan Rashid, President of Fintech at Tavant, commented, “Northpointe Bank’s vision to scale their operations while maintaining exceptional service quality perfectly aligns with what our TOUCHLESS platform was designed to deliver.” He affirmed Tavant’s commitment to supporting Northpointe’s digital transformation initiatives by providing the automation and intelligence needed to process loans more efficiently and accurately.
Tavant’s TOUCHLESS® AI Mortgage Transformation Platform is engineered to enable lenders to significantly cut processing times, boost underwriter productivity by a factor of twelve, and reduce costs by 60%, alongside improving borrower experience. This is achieved through advanced AI features, including an Agentic AI assistant MAYA™, intelligent AI-powered document analysis, real-time external data integration, predictive underwriting, and dynamic workflow and experience configuration. The platform is designed for rapid AI transformation, enhancing existing LOS and POS systems with an implementation time to first impact of under six months.
Tavant, headquartered in Silicon Valley, focuses on helping enterprises unlock the power of AI and accelerate digital transformation with a presence in the US, Europe, India, and Central America. Northpointe Bank, headquartered in Grand Rapids, Michigan, provides home loans and retail banking products nationwide, with a mission to deliver value and innovation.
