Global AI-first cloud communications platform Infobip has integrated T-Mobile’s network APIs into its platform, aiming to enhance user verification and reduce fraudulent activity for enterprise customers. This collaboration seeks to address the declining consumer trust in mobile communications, a trend influenced by rising cybercrime and fraudulent mobile activities.
Consumer trust in mobile communications has seen a decline due to an increase in cybercrime and fraudulent mobile activities. This trend has underscored the necessity for telecom providers to implement advanced security measures. Historically, enterprises faced difficulties in integrating with different telecom networks, as each operator often presented distinct, custom APIs. The introduction of CAMARA Open Gateway APIs addresses this challenge by establishing a common standard across mobile network operators (MNOs), aggregators, and developers, simplifying access to telecom capabilities.
Through this integration, Infobip’s omnichannel platform will leverage T-Mobile’s network APIs, enabling enterprises to deploy a unified solution for enhanced user verification and fraud prevention. Network APIs allow developers to communicate with various telecom operators to verify device possession and authenticate user identities within applications, providing a secure and streamlined end-user experience. Infobip, a GSMA Open Gateway-certified company, facilitates this partnership.
Dirk Mosa, Senior Vice President of Spectrum, Wholesale & Roaming at T-Mobile, commented on the initiative. “Staying ahead of the increasingly complex and evolving cybercrime landscape has long been a priority as one of the largest telecom providers,” Mosa stated. “We are committed to empowering businesses with Network APIs that mitigate mobile fraud and keep digital experiences secure, meeting the expectations of today’s digitally savvy consumers.”
Henry Calvert, Head of Networks at GSMA, acknowledged the significance of the collaboration. “T-Mobile is strengthening its business offering for partners and end customers by partnering with a GSMA Open Gateway-certified company, Infobip, to offer network APIs through a reliable and safe platform,” Calvert said. He added, “Network APIs can play a crucial role in helping enterprises increase security and reduce fraudulent activity. The GSMA is proud to see these leading organizations unify their efforts and capabilities to tackle these challenges together from North America to the rest of the world.”
Infobip, a global cloud communications platform leveraging AI, maintains a robust network with global carriers, including mobile network operators, MVNOs, and internet service providers. This network supports secure conversational experiences for enterprise and SMB customers. Marcelo Frizzo, Vice President of Strategic Accounts in North America at Infobip, highlighted the market need. “The influx of fraudulent activity carried over mobile networks is heightening the need for businesses and their networks to fortify their security capabilities, from authentication processes to verifying user accounts,” Frizzo explained. “As more complex fraudulent activity over mobile networks exacerbates growing mistrust from audiences, businesses must be proactive in assuring protection for their customers.”
Frizzo further emphasized Infobip’s role in this effort, stating, “This is exactly what we’re doing with T-Mobile and our global carrier partners – helping enterprises keep their customers safe through carrier-grade network capabilities amid rising consumer prioritization of reinforced security in our digital ecosystem.” Infobip’s technology is designed to reach over seven billion mobile devices across six continents, connected through more than 10,000 connections, including over 800 direct operator connections. The company, established in 2006, is evolving into an AI-first entity, focusing on enabling and accelerating AI adoption in its offerings.
