UST, an AI and technology transformation solutions company, has been selected by Aviva Investors, the global asset management business of Aviva plc, as its exclusive digital and technology partner for five years, expanding their long-standing collaboration into a comprehensive managed services model.
Under the new partnership, UST will manage and deliver technology services and solutions across Aviva Investors’ technology landscape. This builds on more than sixteen years of existing collaboration between the two companies. The managed services model is designed to enhance Aviva Investors’ technological scale and innovation potential, particularly in the realm of Artificial Intelligence.
A key component of this model involves the establishment of new Centers of Excellence (CoEs). A Generative AI CoE will serve as a hub for AI-led innovation, tasked with developing reusable GenAI frameworks and facilitating the integration of artificial intelligence and machine learning insights into daily operations. Concurrently, a Data Science CoE will focus on strengthening Aviva Investors’ analytics and data visualization capabilities through the design, development, standardization, and delivery of solutions aligned with the company’s modernization roadmap.
Praveen Prabhakaran, Chief Operating Officer at UST, commented on the collaboration, stating, “This ongoing collaboration underscores UST’s commitment to delivering scalable, strategic solutions that drive long-term value aligned to the core mission of Transforming Lives. At UST, we are proud of our strong partnership with Aviva Investors, which is built on trust, shared values, and aligned business outcomes. This is a great testament to the ‘One Team’ mindset with which we have been able to scale the partnership story.”
Paul Cane, Chief Information Officer at Aviva Investors, added, “As Aviva Investors continues its upwards growth trajectory, we are pleased to work alongside UST, a partner well-placed to help accelerate our technology ambitions. Through access to its advanced technologies, we believe we can further enhance efficiency, foster innovation, all of which aligns with delivering measurable business value and benefits for our clients.”
Aviva Investors operates in 9 countries across Asia Pacific, Europe, North America, and the United Kingdom, managing £238 billion in assets as of December 31, 2024. UST, established in 1999, provides AI-driven digital solutions, platforms, and engineering services, employing over 30,000 individuals in more than 30 countries.
