True North Federal Credit Union has officially launched its new digital banking platform, powered by Mahalo Banking, to enhance the online experience for its members. The credit union selected Mahalo earlier this year, citing the company’s deep Corelation Keystone integration, advanced fraud prevention capabilities, and a reputation for collaborative partnership.
Lauren MacVay, President and CEO of True North, commented on the rollout, stating, “Our integration was 100% on time and absolutely seamless, largely due to Mahalo’s close collaboration with our team. The Thoughtful Banking® solution empowers us to deliver a modern, intuitive digital experience that is incredibly member-friendly and secure.” The platform aims to provide a robust and intuitive digital environment for True North’s Alaskan members.
The new platform integrates advanced fraud prevention tools, including Mahalo’s proprietary Credential Assurance Technology (CAT). This technology is designed to defend against credential-stuffing attacks and other cybersecurity threats, bolstering the security posture of the digital banking services. MacVay added, “Mahalo’s dedication to security-first innovation and agility in responding to emerging risks allows us to compete with much larger institutions while maintaining the trust our members place in us.”
Denny Howell, COO of Mahalo, reflected on the partnership: “Our team is proud to help True North transform its banking experience and meet member needs in a dynamic way. True North has a strong vision for what digital banking should deliver to its members, prioritizing security, convenience, and meaningful connection. Our platform empowers its team to deliver on these areas with cutting-edge banking tools while staying true to the personalized service and community focus that defines the credit union.”
True North Federal Credit Union, a member-owned and locally managed credit union, focuses on providing quality financial solutions and improving the economic well-being of its members and communities. Mahalo Banking, based in Troy, Mich., offers online and mobile banking solutions for credit unions. Its platform is built on superior architecture with deep core processing integration, featuring comprehensive neurodiverse functionality to support all members.
