THE LOCAL Credit Union has renewed its strategic partnership with Mahalo Banking, a Credit Union Service Organization (CUSO) specializing in online and mobile banking solutions, affirming its commitment to leveraging technology for enhanced member engagement and operational efficiency. The renewal underscores THE LOCAL’s focus on maintaining its position as a digital-first credit union.
Since becoming Mahalo Banking’s inaugural client, THE LOCAL has utilized its Thoughtful Banking™ platform, which integrates deeply with the Corelation KeyStone core. This integration facilitates a cohesive digital banking experience for members, offering real-time insights and convenient self-service functionalities across various channels.
Joseph Hallman, President/CEO of THE LOCAL Credit Union, commented on the ongoing collaboration: “Mahalo continues to make incredible advancements that keep us one step ahead of our competitors. The product evolves constantly, and when we first signed on, we knew we were part of something special. The ongoing innovation and hundreds of new features added to the platform have solidified that Mahalo is our lifelong partner. The team’s responsiveness, collaborative approach, and forward-thinking solutions consistently help us meet member expectations while driving our operational goals and strategic vision forward.”
Through Mahalo’s solution, THE LOCAL’s members have access to enhanced functionalities, including integrated credit monitoring, P2P payments, card management, and intuitive account navigation. The platform also incorporates advanced security features, such as authentication protocols and fraud monitoring, to safeguard member accounts while providing a digital experience.
Denny Howell, COO of Mahalo, noted, “Our renewed partnership with THE LOCAL reflects the strength of our collaboration and shared commitment to ongoing innovation. By continuing to work closely with their team, we can deliver modern digital solutions that meet evolving member needs and support the credit union’s long-term growth objectives.”
THE LOCAL Credit Union, which serves middle-class working families and union workers whose union locals are headquartered in Wayne, Oakland, and Macomb counties in the United States, plans to continue expanding its digital capabilities. This includes enhanced personalization, accessibility improvements, and integrated financial wellness tools designed to deepen member engagement and satisfaction.
Mahalo Banking, based in Troy, Michigan, provides online and mobile banking solutions specifically for credit unions. Its platform is built on a robust architecture with deep integration to core processing systems, aiming to offer security and a comprehensive feature set across all delivery channels. Mahalo Banking is recognized for offering the industry’s first online banking solution to fully integrate comprehensive neurodiverse functionality directly into its platform, supporting a wide range of member needs.
