Tekion, a developer of cloud-native platforms for the automotive retail ecosystem, has announced a new integration with Toyota Motor North America, Inc. (TMNA).
This integration allows Toyota and Lexus dealers in the United States to utilize Tekion as a SmartPath/MONOGRAM Desk Deal provider. The collaboration aims to enhance efficiency and streamline operations by enabling seamless pushing of deals from the SmartPath/MONOGRAM digital retail program into Tekion’s Desking within Automotive Retail Cloud (ARC).
Automotive Retail Cloud (ARC) is a comprehensive, cloud-native platform that integrates AI-powered retail, service, parts, accounting, customer relationship management (CRM), and analytics into a single system. The Desking integration is designed to improve the dealer’s experience within ARC and streamline operations by removing the need for manual entry of deal or customer information from SmartPath/MONOGRAM into ARC.
Guru Sankararaman, Co-Founder & Chief Operating Officer at Tekion, stated, “Our Desk Deal Integration with Toyota SmartPath/MONOGRAM marks a step forward in enhancing the dealer experience. By eliminating the need to manually enter deal and customer information, we’re not only streamlining operations but also empowering dealers to focus more on their customers and less on redundant tasks. This collaboration represents our commitment to driving efficiency and innovation across Tekion’s automotive retail ecosystem.”
Toyota’s SmartPath and Lexus’s MONOGRAM digital retail solutions are designed to give consumers control over their vehicle purchasing experience. Customers can browse real-time new and used dealer inventory, compare pricing, and customize payment options from home or on-the-go. This information is then seamlessly synced between the SmartPath/MONOGRAM Digital Retail tool and the dealer’s CRM, providing real-time data throughout the customer’s purchasing journey.
Tekion’s platform, powered by Tekion AI, leverages intelligent automation, real-time insights, and advanced decision support to improve employee and customer experiences across the dealership ecosystem. The company offers Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and large automotive enterprises, and Automotive Partner Cloud (APC) for technology and industry partners. Tekion aims to unify OEMs, dealers, and consumers to streamline operations and facilitate modern and efficient automotive retail experiences.
