Riskonnect, a provider of integrated risk management (IRM) solutions, has partnered with AlertMedia, a risk intelligence and incident response firm, to integrate AlertMedia’s Emergency Communication system directly into Riskonnect’s Business Continuity & Resilience solution. This integration aims to enable users to send and manage notifications directly from the Riskonnect platform, potentially accelerating decision-making and crisis response while reducing miscommunication and errors by aligning emergency notifications with an organization’s business continuity strategy.
Organizations often use separate systems for risk intelligence, emergency communication, and business continuity planning, which can lead to delays, duplicate work, and misalignment during critical times. The new integration addresses this by standardizing emergency response and messaging, ensuring departments follow a unified playbook during a crisis to protect personnel and operations.
Key capabilities of the integration include automatic synchronization of contact lists between systems to ensure accuracy and reduce manual effort. Joint AlertMedia-Riskonnect customers can also dynamically populate notifications using pre-built AlertMedia templates, which include surveys, conference bridges, and variable tags, for smoother incident coordination. These templates, combined with live crisis management data from Riskonnect’s solution, are designed to facilitate timely and coordinated actions based on current information.
Kathryn Carlson, chief product officer at Riskonnect, stated that the partnership brings emergency notifications and threat intelligence capabilities into the Riskonnect platform, aiming to eliminate silos and enable quicker, more accurate responses. She added that the collaboration expands their network of technology partners, offering customers more options for preparing for and navigating disruption.
Christopher Kenessey, chief executive officer of AlertMedia, commented that timely and accurate communication is vital during critical incidents for effective response and alignment. He noted that the partnership with Riskonnect helps ensure critical information reaches the appropriate individuals at the right time, enabling decisions that can strengthen resilience and accelerate recovery.
Riskonnect specializes in integrated risk management software, providing technology that allows organizations to anticipate, manage, and respond to strategic and operational risks across the enterprise. The company serves over 2,700 customers across six continents and employs more than 1,500 risk management experts in the Americas, Europe, and Asia-Pacific.
AlertMedia offers a risk intelligence and incident response platform designed to help organizations protect their people and businesses during emergencies. The platform assists companies in identifying, assessing, and resolving critical events. AlertMedia supports essential communication for numerous businesses globally, including DHL, JetBlue, Coca-Cola Bottling, and Walmart, across more than 150 countries.
