Revio Insight, a Relationship and Growth Intelligence Platform, and Lumio Solutions, a Holistic Risk and Business Intelligence Platform, have announced a strategic partnership aimed at helping community financial institutions (CFIs) identify early signs of customer relationship erosion and take targeted actions.
According to Cornerstone Advisors, eight in ten financial institutions continue to lack a unified view of customer and member relationships. This absence limits their ability to identify at-risk accounts, declining wallet share, or emerging competitive pressures. The partnership between Revio Insight and Lumio addresses this by integrating relationship intelligence with risk intelligence into a single platform. Lumio facilitates the secure connection and transfer of customer transaction data, enabling Revio Insight to reveal external account activity across deposits, lending, and investments. This combined capability offers CFIs earlier, more actionable intelligence to prioritize outreach, strengthen at-risk accounts, and focus resources on high-value opportunities.
Brian Bauer, Chief Executive Officer at Revio Insight, stated, “Community financial institutions have built incredible trust with their customers and members, but they’re competing against megabanks and fintechs that see the full picture and are investing billions in technology and AI to build an almost untouchable advantage. This partnership helps level that playing field. By connecting Lumio’s internal intelligence with Revio Insight’s external visibility, we give banks and credit unions the power to see the whole relationship and grow with confidence.”
As a unified intelligence layer, the collaboration between Revio Insight and Lumio helps CFIs understand the dynamics of their customer relationships. Revio Insight identifies how customers and members are reallocating funds, initiating new credit, or placing investments with other institutions, while Lumio illustrates the resulting impact on customer profiles and portfolios. This integrated approach enables stronger cross-sell strategies, earlier risk detection, more informed portfolio decisions, and clearer prioritization of revenue opportunities.
Edward Vincent, Chief Executive Officer at Lumio Solutions, commented, “Modern banking runs on intelligence and a solid data governance foundation. Revio Insight extends Lumio’s intelligence layer beyond the institution’s walls, giving community banks and credit unions the tools to protect deposits, grow relationships, and compete on their own terms.”
Revio Insight is a Relationship and Growth Intelligence platform designed to reveal where bank customers and credit union members conduct their banking, investing, and borrowing outside their primary institution. The platform aims to help financial institutions prevent deposit leakage, expand wallet share, and enhance primacy by providing visibility into competitor relationships. It converts core and transaction data into actionable insights, assisting frontline bankers and executives in improving productivity.
Lumio Solutions provides risk-informed business intelligence to community financial institutions, enabling leaders to dedicate more time to serving customers and members. Formed from the strategic combination of SRA Watchtower and Lumio Insight, Lumio unifies risk and business intelligence into an AI-powered system of action for CFOs, CROs, credit officers, and institutional leaders.
