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Philippines’ UnionDigital Bank Strengthens Fraud Defenses with iProov Biometric Solutions

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Philippines-based UnionDigital Bank has implemented iProov’s Dynamic and Express Liveness solutions to strengthen its risk-based authentication strategy, aiming to protect against account takeover and mule activity while ensuring a secure and inclusive digital experience for its customers.

This deployment occurs amid a global increase in sophisticated, AI-driven threats targeting the financial services sector, which has intensified the focus in the Philippines on cybersecurity resilience. UnionDigital Bank specifically aims to counter risks such as account takeovers—where fraudsters gain illegal access to a user’s account—and mule activity, which involves using accounts to launder illicit funds. This move aligns with growing emphasis from global financial regulators, including the Bangko Sentral ng Pilipinas, on strengthening security measures to protect consumers. The bank upgraded its previous device-based biometrics technology to meet these evolving security demands.

iProov’s dual liveness solutions offer flexible security, enabling UnionDigital Bank to apply heightened verification for high-risk transactions while maintaining a fast, frictionless experience for routine activities. The system allows the bank to choose between Express Liveness for quick verifications, such as transaction limit increases, and Dynamic Liveness for enhanced fraud resilience during critical actions like new device log-ins. This approach aims to deepen customer confidence while sustaining a seamless user experience, a model the bank intends to expand in the future.

Russell Hernandez, Chief Information Security Officer at UnionDigital Bank, commented, “Our mission is to uplift the lives of all Filipinos through a secure, trusted, and accessible digital bank for all Filipinos, and that requires deploying resilient infrastructure capable of addressing sophisticated fraud.” He added that the bank’s shift toward risk-based authentication necessitates a flexible and future-ready solution, which iProov provides with its “internationally proven ability to deliver ease of use, speed, and high security assurance — backed by reliable vendor support — ensures we can evolve our fraud defenses while sustaining customer trust and confidence.”

Andrew Bud, founder and CEO of iProov, stated, “We are delighted to have been chosen by UnionDigital Bank to support its mission to deliver secure and truly inclusive digital banking across the Philippines.” He emphasized that iProov’s technology offers the highest level of identity assurance on various devices, providing protection that is “especially crucial for underbanked communities who rely on mobile devices for their financial needs.”

UnionDigital Bank is the digital banking subsidiary of Union Bank of the Philippines and operates under the regulation of the Bangko Sentral ng Pilipinas. The bank’s mission is to foster financial inclusion for Filipinos by offering accessible financial tools, responsible lending products, and customer-focused innovations tailored for underserved and unbanked communities.

iProov specializes in science-based biometric identity assurance solutions, providing technology designed to streamline secure remote onboarding and authentication for digital and physical access. Its liveness technology and iSOC are engineered to defend against deepfakes and generative AI threats, serving governments and enterprises globally, including the U.

S. Department of Homeland Security, U.

K. Home Office, GovTech Singapore, ING, and UBS.

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