Pegasystems, Inc. (Pega), a provider of an AI-powered platform for enterprise transformation, has announced a strategic collaboration with Moody’s Corporation (Moody’s) to enhance customer lifecycle management (CLM) and Know Your Customer (KYC) processes for financial services organizations. This collaboration enables Pega Client Lifecycle Management clients to access Moody’s entity verification data directly within the solution, aiming to improve operational efficiency, accuracy, and compliance.
This integration allows Pega clients to reduce client onboarding time by an estimated 30% and decrease data entry errors by as much as 40%. The partnership couples Pega’s AI-powered agentic CLM and KYC workflows with Moody’s real-time entity data, which is designed to provide an enriched customer experience, accelerated onboarding, and more efficient risk management processes.
Pega clients will gain single-source access to a network of commercial registers and financial authorities from over 200 countries, including curated details on more than 600 million global companies and a comprehensive risk database.
Pega CLM and KYC transforms client relationships by streamlining onboarding, due diligence, maintenance, and offboarding processes. The platform’s rules engine operates across multiple jurisdictions and lines of business, supporting compliance with global and local regulations. This aims to result in reduced compliance costs, increased operational efficiencies, and improved customer experiences for financial institutions.
Marc Andrews, global managing director, industry markets at Pega, stated, “This integration with Moody’s entity verification capabilities provides our clients even more efficiency in our CLM and KYC offerings. It enables us to power our clients with seamlessly enriched data insights and streamlined processes for more robust compliance but also provides a better client experience by reducing manual data entry and accelerating onboarding. It’s a powerful way to help clients transform their operations and deliver better outcomes for their customers.”
Ana Meauta, managing director, channel sales partnerships at Moody’s, commented, “Partnering with Pega means banks and other financial institutions can embed Moody’s deep insights on entity ownership into their dynamic CLM and KYC frameworks. This collaboration creates a robust solution that can underpin due diligence processes, delivering significant value to customers.”
Moody’s Corporation provides data, insights, and innovative technologies to help customers gain a comprehensive view of their operational landscape. The company has a workforce of approximately 16,000 employees across more than 40 countries. Since 1983, Pega has provided a scalable, flexible architecture to help clients accelerate their path to the autonomous enterprise.
