Paysign, Inc. (NASDAQ: PAYS), a provider of patient affordability programs, donor compensation solutions, and integrated payment processing for the life sciences industries, has opened a new 30,000 square foot patient service support center in Henderson, Nevada. This expansion quadruples Paysign’s support capacity, aiming to bolster its growing patient affordability business and meet increasing demand from pharmaceutical manufacturers.
The new facility reflects Paysign’s strategic focus on scaling operations. The demand is partly driven by its proprietary Dynamic Business Rules solution, which optimizes copay assistance program performance and helps mitigate the effects of copay maximizer programs, aiming to reduce financial barriers for patients and provide savings for pharmaceutical manufacturers.
Beyond scaling traditional support services, the expansion enables Paysign to offer dedicated, full-time support specialists for individual programs and clients. These specialized teams provide tailored patient, physician, and pharmacy support customized to each program’s unique requirements.
Mark Newcomer, President and CEO of Paysign, stated, “The remarkable growth we are experiencing is a direct reflection of our unwavering commitment to supporting patients and partners. Our mission has always been to remove financial obstacles for patients seeking care. The launch of our expanded support center is a testament to our forward-thinking approach and dedication to innovation, ensuring we deliver not only on today’s needs, but on the promises of tomorrow.”
Paysign’s patient affordability business has been a key growth driver, with revenues increasing 190% year-over-year in the second quarter of 2025. This new facility marks a significant step in the company’s ability to manage rising demand while maintaining service standards.
Paysign operates at the intersection of fintech and healthcare, integrating payment processing and program management with technologies for the plasma, pharmaceutical, and life sciences sectors. Its solutions are designed to ensure patients receive financial assistance for prescribed therapies by mitigating the effects of copay accumulators and maximizers. The company also specializes in blood and plasma donor compensation programs and comprehensive engagement platforms for life sciences. Paysign’s proprietary processing architecture supports various payment methods with real-time transaction intelligence, supported by in-house 24/7 bilingual customer support.
