NCR Atleos Corporation, a leader in expanding self-service financial access, has released a new thought leadership paper titled “Cash in the Digital Age: How Utility ATM Networks Sustain Financial Access Worldwide,” which examines the essential function of utility ATM networks in maintaining cash availability and financial inclusion across diverse global markets amid increasing digitalization.

The paper traces the evolution of ATM infrastructure from the first ATM installation in London in 1967 to today’s extensive networks, highlighting its growing importance. It explores how utility ATM networks facilitate financial ecosystems, particularly as traditional bank branches reduce their footprint and digital-only banking models become more prevalent.

Stuart Mackinnon, COO of Atleos, commented on the significance of the findings, stating, “This paper shines a light on the infrastructure behind the scenes, networks that make financial access possible for millions. Whether you’re a financial institution, retailer, neobank or consumer, utility ATM networks are essential to keeping cash within reach.”

Key insights from the paper emphasize that utility ATM networks enable financial institutions to share ATM infrastructure, thereby reducing operational costs and extending their reach. Neobanks, in particular, have historically depended on these networks to provide physical cash access to millions of their customers.

Furthermore, the paper notes that consumers continue to demand cash for various reasons, including retail pricing advantages, budgeting control, and general accessibility. Utility networks have also demonstrated their ability to support brand visibility, increase foot traffic for retailers, and foster financial inclusion in areas that are otherwise underserved.

The thought leadership paper, “Cash in the Digital Age: How Utility ATM Networks Sustain Financial Access Worldwide,” is available for review on the NCR Atleos website.