Kore.ai, a global leader in enterprise AI and agentic solutions, announced a strategic growth investment led by AllianceBernstein Private Credit Investors, with continued participation from existing investors Vistara Growth, Beedie Capital, and Sweetwater Private Equity. This investment is intended to support Kore.ai’s next phase of growth by scaling its go-to-market initiatives, deepening global customer engagement, and accelerating innovation across its agentic AI platform.
The company has established itself as a leading provider of agentic solutions for modern enterprises, leveraging an advanced AI-native platform. The investment follows a defining year in 2025, during which Kore.ai accelerated enterprise AI adoption and strengthened strategic partnerships. Notably, Kore.ai was a launch partner for Microsoft Agent 365 and is an agentic competency partner for AWS.
Kore.ai’s agentic AI platform has garnered recognition in prominent industry analyst reports. It was named a Leader in the Gartner Magic Quadrant for Conversational AI Platforms and an Emerging Leader in GenAI Engineering and productivity solutions. Additionally, the company received top placement in the Forrester Wave™: Cognitive Search Platforms and the Everest PEAK Matrix for AI Agents in CXM. These recognitions highlight Kore.ai’s role in advancing enterprise AI, with a focus on autonomous agents, orchestration, and demonstrable outcomes.
Raj Koneru, Founder and CEO of Kore.ai, stated, “Kore.ai’s mission has always been to empower enterprises to transform how work gets done with intelligent, contextual AI agents. We are grateful to AllianceBernstein Private Credit Investors, our banking partner Stifel Bank, and our existing investors for their confidence in our vision and strong execution capabilities. We’re building for where enterprise AI is heading and this investment accelerates that vision.”
Kore.ai enables organizations to automate complex workflows, orchestrate multi-agent systems, and deliver secure, scalable AI-powered customer, employee, and process experiences. Its AI-native platform architecture, growing agentic solutions marketplace, and global partnerships are positioned to support modern enterprise AI adoption.
Alex Barry, Managing Director at AllianceBernstein Private Credit Investors, commented, “We see tremendous opportunity in how Kore.ai is shaping the future of agentic workflows across the enterprise. Their differentiated and proven agentic technology, combined with strategic industry partnerships and deep market traction, makes this an exciting investment as they scale to meet growing global demand.”
Kore.ai continues its global expansion, having experienced momentum in North America and Europe, and significant growth across the Middle East and Southeast Asia in 2025. This new investment is expected to further accelerate the adoption of Kore.ai’s agentic solutions and expand customer success worldwide.
With over a decade of experience, Kore.ai provides comprehensive offerings for customer service, AI work, and process automation use cases, built on an AI agent platform featuring no-code and pro-code tools for custom development and enterprise-scale deployment. The company maintains an agnostic approach to models, data, cloud, and applications, providing customers with flexibility. Headquartered in Orlando, Florida, Kore.ai supports customers globally through offices in India, the UK, the Middle East, Japan, South Korea, and Europe.