Insurity, a leading provider of cloud-based software for insurance carriers, brokers, and MGAs, has announced new investments in product modernization, user experience, and intelligent automation within its claims platform. This initiative reinforces the company’s commitment to the claims sector and aims to enhance its market position through a focused roadmap for innovation and a growing ecosystem of AI-powered capabilities.
Insurity currently supports a wide array of commercial and personal lines claims workflows. Building upon its established foundation, the company is now accelerating enhancements to its user interface and underlying architecture. These improvements are designed to meet the evolving demands of claims organizations, with an emphasis on speed, configurability, and streamlined user experiences.
Cindy Casteel, Director of Product Management at Insurity, stated, “Our customers rely on Insurity to deliver reliable, modern claims solutions and we’re doubling down on that commitment. We’re investing in a next-generation UI, expanding AI capabilities, and building out a roadmap that ensures our claims platform is a long-term solution for both operational efficiency and superior policyholder experiences.”
Further strengthening its claims platform, Insurity has established strategic partnerships with AI innovators such as Floatbot.AI and Attestiv. These collaborations aim to integrate generative AI for smarter claims triage and inquiry handling, alongside blockchain-backed fraud detection that validates digital evidence. The objective is to reduce costs, streamline workflows, and accelerate claims resolution.
Chris Quirk, Vice President and General Manager, Insurance Ecosystems at Insurity, commented, “We’re focused on solving real problems in claims, from reducing fraud and streamlining FNOL, to simplifying the day-to-day experience for adjusters. As the market continues to evolve, we’re committed to giving insurers a smarter, faster path to claims transformation, without compromising on flexibility or control.”
Insurity’s work in the claims space has received independent recognition for its innovation, comprehensive capabilities, and increasing use of AI to enhance efficiency and accuracy throughout the claims lifecycle. Through ongoing investments in automation, digital first notice of loss (FNOL), and modern integration architecture, Insurity seeks to assist insurers in reducing costs, accelerating resolution times, and improving experiences for both adjusters and policyholders.
Insurity is a cloud-based software provider for the insurance industry, trusted by 22 of the top 25 U.S. property and casualty (P&C) carriers and 7 of the top 10 U.S. MGAs, with over 400 cloud-based deployments. The company is a portfolio entity of GI Partners and TA Associates.
