Insurity, a cloud-based software provider for the insurance industry, announced an expanded collaboration with Zurich Insurance in the United States, extending a partnership that has spanned over 30 years and now includes the full integration of its Policy Decisions platform with Circ Bureau Managed Services within the Insurity Cloud.
For more than three decades, Zurich U.
S. has utilized Insurity’s Policy Decisions platform for end-to-end policy administration across its core, regulated lines of business, including auto, general liability, workers’ compensation, and property insurance.
The current expansion involves the full integration of Policy Decisions with Circ Bureau Managed Services, all hosted within the Insurity Cloud. This configuration aims to enhance Zurich’s capabilities in delivering accurate, compliant, and efficient insurance solutions, facilitating quicker responses to regulatory changes, and improving customer service. Zurich successfully migrated to the Insurity Cloud in 2023, which has resulted in measurable gains in performance and scalability for its core systems.
Sylvester Mathis III, Chief Revenue Officer and Chief Insurance Officer at Insurity, stated, “Zurich’s long-term confidence in Policy Decisions and our Circ Bureau Managed Services speaks to the strength of our relationship. This next chapter builds on decades of shared success, combining innovation, data-driven policy management, and cloud-powered performance to help Zurich stay ahead in a competitive market.”
With Policy Decisions and Circ Bureau Managed Services integrated within the Insurity Cloud, Zurich benefits from an advanced, secure, and scalable policy administration ecosystem. This environment supports end-to-end automation, continuous bureau content compliance, and more agile product development, enabling Zurich to focus on customer value delivery.
Madhu Ramamurthy, Chief Information Officer at Zurich North America, commented on the evolution of the partnership: “Our relationship with Insurity goes back more than 30 years, starting with a DOS-based system and evolving alongside new technologies to today’s cloud-based platform. Insurity’s Policy Decisions and Bureau Managed Services support our core business lines, helping us stay accurate, compliant and efficient in a highly regulated market.” He added that the collaboration assists Zurich in maintaining smooth operations and responding swiftly to changes, contributing to consistent customer value.
This extended collaboration establishes a foundation for potential future innovation, allowing both organizations to explore new technologies and solutions to enhance underwriting and policy management as the insurance industry continues to evolve.
Insurity is a provider of cloud-based software for insurance carriers, brokers, and MGAs. The company serves 22 of the top 25 P&C carriers and 7 of the top 10 MGAs in the United States, with over 400 cloud-based deployments. Insurity is a portfolio company of GI Partners and TA Associates.
Zurich North America, a segment of Zurich Insurance, delivers insurance and risk management services to businesses and individuals. It serves mid-sized and large businesses, including over 90% of the Fortune 500, and employs 10,000 people across the United States and Canada.
