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Impact Credit Union Selects Mahalo Banking for Enhanced Digital Member Experience

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Impact Credit Union has chosen Mahalo Banking to revitalize its digital services, aiming for a modern online and mobile banking experience and tighter integration with its Corelation Keystone core system.

As member adoption of digital channels continues to increase, Impact CU sought a partner capable of combining technical expertise with an understanding of credit union operations. Mahalo Banking’s platform, known for its deep core integration with Corelation Keystone, was identified as a solution to support Impact CU’s objectives for member experience, innovation, and operational efficiency.

Debbie Ray, Senior Vice President and Chief Information Officer of Impact CU, stated, “We were looking for a partner who shared our vision for delivering innovative, member-centric digital services. Mahalo’s close alignment with Corelation Keystone, innovative vision, and commitment to collaboration made them a perfect choice. This partnership will give us the flexibility to introduce new features faster, streamline our processes, and deliver an even better digital experience to our members.”The collaboration with Mahalo Banking will allow Impact CU to streamline its technology stack and simplify core system integration, facilitating quicker deployment of new features and smoother digital interactions. The Mahalo platform is designed to offer robust security, fraud prevention tools, and an intuitive interface to ensure a seamless and reliable banking experience for members.

Denny Howell, COO of Mahalo Banking, commented, “We’re thrilled to partner with Impact CU – this partnership represents a shared commitment to forward-looking digital solutions. Through Mahalo’s tight, native integration with Corelation Keystone, Impact CU will benefit from seamless connectivity that streamlines operations, improves efficiency, and enables the delivery of innovative, secure member experiences. Together, we can deliver a digital banking experience that is modern, intuitive, and will support the evolving needs of their members.”Impact Credit Union, founded in 1937 as Davidson Clyde Federal Credit Union, serves members across Sandusky, Seneca, Hancock, and Wood counties with a philosophy of “People Helping People.” The organization emphasizes providing financial services while supporting its communities.

Mahalo Banking, based in Troy, Michigan, specializes in online and mobile banking solutions for credit unions. Its platform is built on an architecture that provides deep integration to core processing, offering security and a comprehensive feature set across all delivery channels for an omnichannel experience. Mahalo Banking also highlights its platform as the first and only online banking solution to fully integrate comprehensive neurodiverse functionality, supporting diverse member needs.

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