EliseAI, an AI automation platform and CRM for multifamily and single-family property management, has announced a strategic partnership with Brivo, Inc., a cloud-based physical security provider. This collaboration aims to power EliseAI’s AI-Guided Tour solution, enabling fully automated and secure self-tours for prospective renters.
The integration allows property owners to offer self-tours in more markets without requiring additional onsite staff. EliseAI now connects with Brivo’s cloud-based access system for common areas and its Smart Home ecosystem for individual units, which integrates with a variety of wireless smart locks.
Ian Weng, SVP of Strategy at EliseAI, stated, “Partnering with Brivo helps us remove another barrier to truly on-demand leasing. By integrating with Brivo’s access control system for common areas and SmartHome unit locks, we give prospects a single, secure path from lobby to living room—activated seamlessly within EliseAI’s AI-Guided Tour web app. Operators using Brivo gain access to a scalable self-touring solution that boosts conversions and frees onsite teams to focus on resident experience.”
When a verified prospect schedules a tour, a single tap in EliseAI’s web application guide triggers an API call that instantly releases the appropriate door, facilitating a secure and automated self-tour experience. Brivo, a company with over two decades of experience in cloud-based access control, maintains a centralized physical security platform used by over 20 million users globally. This partnership extends EliseAI’s reach to Brivo-enabled communities.
Lee Miller, Vice President of Multifamily Sales at Brivo, commented, “At Brivo, our core mission is to simplify security. We believe that managing a multifamily property should be efficient and effective, never a burden. This partnership with EliseAI is a perfect example of that philosophy in action. Self-guided tours represent a significant leap in leasing innovation, and we are proud to provide the reliable physical security that underpins the experience, making it effortless for the user while ensuring the highest level of protection for the property.”
Property owners and operators utilizing EliseAI’s AI-Guided Tours have reported notable outcomes. Summit Management, a user of the system, reports booking 1,950 tours monthly, with 37% of these tours occurring after normal business hours. This has resulted in a 20-fold increase in self-guided tours and allows onsite teams to concentrate on resident interactions.
EliseAI, established in 2017, specializes in conversational AI automation for the housing industry. Its multi-channel platform supports text, email, voice, and web chat to automate various leasing and resident interactions, from initial inquiries to renewals. The company, headquartered in New York City, assists property owners and operators in lead screening, tour scheduling, answering resident questions, managing work orders and renewals, and providing real-time insights to improve occupancy and reduce operating costs.
Brivo, Inc. is recognized as a global provider of cloud-based physical security technology. Its unified platform, the Brivo Security Suite, integrates access control, video intelligence, visitor management, electronic locks, and credentials into a single view, centralizing security across properties. Trusted by users across 60 countries, Brivo provides scalable and flexible security solutions for modern properties with complex security requirements.
