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CLARA Analytics Launches Data Engineering as a Service for AI-Ready Insurance Claims

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CLARA Analytics, a provider of artificial intelligence (AI) technology for insurance claims optimization, has introduced CLARA Data Engineering as a Service (DEaaS), a new offering designed to transform fragmented claims data into AI-ready intelligence, forming the foundation for its next-generation agentic reasoning capabilities. The launch of CLARA DEaaS addresses a critical challenge in AI adoption, particularly within the insurance sector, where estimates suggest up to 80% of AI projects fail primarily due to data quality and readiness issues. Gartner predicts that 60% of AI projects unsupported by AI-ready data will be abandoned by 2026. This new service aims to enable insurers to prepare their data for integration into various AI systems, helping to future-proof operations as AI technologies evolve. The insurance industry frequently grapples with a fragmented data ecosystem, requiring carriers to manage both internal data and external inputs from third-party administrators (TPA) and medical document review systems. Effective AI deployment necessitates the orchestration and unification of this diverse data, a process that has historically presented significant hurdles. Other issues include AI model reliance on clean, organized data for ROI, fragmented insights from siloed data lacking common definitions, underutilization of over 80% unstructured enterprise data, and a general lack of foundational data integrity that hinders AI readiness. CLARA DEaaS is designed to combat these data challenges by enabling companies to achieve data excellence. The service focuses on three key areas: finding data by ingesting all types from various internal and external siloed sources; transforming data through cleansing, mapping, and validation to ensure integrity and readiness; and packaging and delivering certified intelligence with guaranteed accuracy and consistency. This process aims to boost a customer’s data quality index (DQI) and secure data within a robust framework for AI governance and compliance. The introduction of DEaaS is foundational to CLARA’s expansion into agentic reasoning, a new approach designed to move beyond predictive AI. While CLARA’s platform has previously operated in a prediction layer, akin to a navigation system flagging potential issues, the increasing complexity of claims files, litigation pressures, and evolving treatment protocols necessitated a more advanced AI capability. Agentic reasoning orchestrates model outputs through intelligent agents that deliver reasoned recommendations, offering specific pathways forward rather than just alerts. These intelligent agents, slated for rollout throughout 2026, are intended to handle functions such as attorney benchmarking, settlement range analysis based on similar claims cohorts, and jurisdiction-specific insights, delivered to claims professionals at critical decision points. The optimal performance of agentic reasoning relies on clean, orchestrated data that agents can ingest, understand, and reason across, underscoring the necessity of CLARA DEaaS. Heather H. Wilson, CEO of CLARA Analytics, stated, “The lack of AI-ready data is a massive, persistent problem in our industry that limits AI adoption and reduces ROI. We have spent years working closely with customers to optimize their data for our products with transformational results. Now, I couldn’t be more excited about the next chapter of the CLARA platform. Through our agentic reasoning capabilities, we can support claims professionals and improve claims outcomes like never before. CLARA DEaaS will enable insurers to prepare their data for whatever comes next across vendors, applications and services. This is how we move the industry forward.” CLARA Analytics, founded in 2017 in California’s Silicon Valley, specializes in AI as a Service (AIaaS) for optimizing casualty claims outcomes for various insurance entities. Its solutions, which include Claims DocIntel Pro for medical document insights, Litigation for legal strategy, and Treatment for doctor identification, aim to reduce costs and improve claims closure. The CLARA DEaaS with agentic reasoning was introduced at ITC Vegas, a significant gathering for insurance innovators.

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