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Chase Supports Customers in Transition to Direct Deposit Amid U.S. Treasury’s Paper Check Phase-Out

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Chase is encouraging its customers to enroll in direct deposit for federal payments, aligning with the U.

S. Department of the Treasury’s mandate to phase out paper checks by September 30, 2025. This transition aims to provide a more secure, faster, and convenient method for receiving benefits.

The U.

S. Treasury’s initiative makes direct deposit the default payment method for most federal disbursements. In response, Chase is supporting its customers through this transition by highlighting the advantages of direct deposit over traditional paper checks.

Steve Goodman, Head of Product for Chase Consumer Bank, stated, “Direct deposit is not only a more secure option, but it also ensures that our customers receive their payments promptly without the risk of theft or delays sometimes associated with paper checks. We are dedicated to providing our customers with the resources and support they need to make this transition as smooth as possible.”Chase branches will actively inform customers about the benefits of direct deposit, which include enhanced safety by reducing the risk of lost or stolen checks, increased speed with payments deposited directly into accounts often on the same day they are issued, and greater convenience, allowing customers to access their funds anytime, anywhere.

To facilitate enrollment, customers can contact the federal agency that provides their benefits, visit GoDirect.gov, or call the Electronic Payment Solution Center at 800-967-6857.

Chase, which operates the only bank branch network spanning all lower 48 states with over 5,000 locations, is offering personalized assistance to customers transitioning to direct deposit. Customers can visit a local branch for support, and the bank’s branch locator tool at chase.com/locator can help them find the nearest location. Additionally, enrolling in direct deposit may help customers qualify for no monthly service fees.

Chase is the U.

S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a financial services firm with $4.6 trillion in assets and global operations. Chase serves more than 85 million consumers and 7 million small businesses, offering a range of financial services including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. Customers can access services through nearly 5,000 branches in 48 states and the District of Columbia, nearly 15,000 ATMs, mobile platforms, online services, and by phone.

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