Volante Technologies, a provider of Payments as a Service (PaaS) solutions, has partnered with British Arab Commercial Bank (BACB) to modernize the bank’s payment processing infrastructure, replacing legacy systems with a cloud-native platform.
BACB will leverage Volante’s PaaS solution to automate and streamline its payment volumes across various schemes, including SWIFT MT/ISO 20022, CHAPS, Faster Payments, BACS, and internal transfers. This initiative aims to move BACB beyond its current legacy systems and manual processes, intending to increase straight-through processing rates and enhance customer service.
BACB, an international wholesale bank with $4.4 billion in assets, specializes in providing trade solutions for clients operating in and out of developing markets across Africa and the Middle East. The bank sought a strategic partner offering both technological capabilities and cultural alignment to support its payments infrastructure modernization goals.
Ross McNay, Chief Operating Officer at BACB, stated, “Volante was the stand-out choice for a number of reasons. We’ve been looking for a partner who has the technology to supercharge our payments infrastructure and drive our mission to help clients and communities prosper. But cultural alignment is also very important: we’re differentiated by our bespoke service and commitment to long-term, personal relationships with our clients, so it was crucial we had a partner that could understand and support this approach.”
McNay added, “Volante provided both. Their PaaS solution allows us to handle a wide range of payment schemes within a single, integrated platform, for maximum ease, and the transition has been rapid and seamless. We’re excited about the frictionless experience we can offer customers and the huge time-savings to be gained by our team.”
Vijay Oddiraju, co-founder and CEO at Volante Technologies, commented on the partnership, stating, “We’re proud to partner with BACB on their payments modernization journey. PaaS is designed to meet the needs of forward-looking institutions like BACB, delivering automation, scalability, and seamless integration with both internal systems and external market infrastructures.”