AKUVO, a technology organization specializing in collections and credit risk management, has secured a strategic investment from Vista Equity Partners, a global technology investor specializing in enterprise software, to accelerate its artificial intelligence (AI) strategy and modernize collections and risk management for financial institutions.
This investment is intended to significantly advance AKUVO’s AI capabilities. Jay Mossman, Founder and CEO of AKUVO, stated, “This partnership with Vista is a transformative step for AKUVO and a major leap forward for the industry. AI isn’t just a buzzword—it’s the key to helping financial institutions act faster, work smarter and deliver better results. With Vista’s support, we’re accelerating our roadmap and delivering the tools our customers need to manage risk with greater precision and agility.”
As financial institutions contend with evolving consumer behavior, regulatory demands, and economic uncertainties, AI has emerged as a crucial differentiating factor. The investment positions AKUVO to expedite the development and deployment of advanced AI-driven solutions, including agentic AI capabilities, within its collections platform. This aims to empower AKUVO’s customers and their account holders with smarter automation, insight-driven communication, real-time risk visibility, and increased operational efficiency.
AKUVO’s approach to AI focuses on developing a collections product that enables users to analyze data, identify loan risk, predict borrower behavior, prioritize accounts based on repayment likelihood, and engage borrowers with personalized outreach strategies. Currently, over 150 credit unions and banks utilize these innovations to improve cure rates, reduce operational costs, and strengthen long-term portfolio performance.
Rachel Arnold, Co-Head of the Endeavor Fund and Senior Managing Director at Vista Equity Partners, commented, “AKUVO is tackling a critical pain point for credit unions and banks with purpose-built software that combines automation, analytics and compliance functionality in a highly intuitive solution. We’ve been impressed by AKUVO’s team, momentum and product vision, and we’re thrilled to support their next phase of growth.”
The investment also has the backing of existing AKUVO investors, including the $8.2 billion Michigan State University Federal Credit Union (MSUFCU), based in East Lansing, Mich. April Clobes, president and CEO of MSUFCU, remarked, “We’re pleased to see AKUVO taking such a bold and strategic step. They’ve proven they understand the needs of financial institutions, and this investment ensures they can deliver innovation at scale. Their AI vision isn’t theoretical; it’s a tactical strategy to make real, measurable improvements in how we serve our members and manage risk.”
Vista made its investment in AKUVO through its Endeavor strategy, which provides growth capital and strategic support to market-leading, high-growth enterprise software, data, and technology-enabled companies that have achieved at least $10 million in recurring revenue. Vista, which had over $100 billion in assets under management as of March 31, 2025, aims to help enterprise software companies scale through operational excellence and technological innovation, particularly in AI and machine learning.
