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Genisys Credit Union Implements Scienaptic AI Platform for Enhanced Lending Decisions

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Scienaptic AI, a provider of AI-powered credit decisioning technology, announced that Genisys Credit Union has selected its platform to modernize lending operations, improve decisioning speed, and expand access to credit for its members.

Genisys Credit Union, headquartered in Auburn Hills, Michigan, has served as a financial partner since 1936. The institution manages $6.1 billion in assets and serves more than 295,000 members nationwide, consistently recognized for its financial stability and community engagement. The credit union operates with a member-centric philosophy, aiming to balance modern banking efficiency with personalized service.

Jackie Buchanan, President and CEO of Genisys Credit Union, stated, “We believe that exceptional service is defined by how well we empower our members to achieve their dreams with confidence and ease. We are committed to delivering financial services that are secure, reliable, and responsive to our members’ evolving needs. Deploying Scienaptic AI will help us maintain rigorous credit quality standards while significantly improving the speed and precision of our lending decisions, enabling us to serve our growing membership with greater efficiency and personal attention.”

Patrick McElhenie, Chief Growth Officer at Scienaptic AI, commented, “Genisys Credit Union stands out as a pillar of financial strength and community dedication in the credit union movement. We are honored to support such a forward-thinking institution. By leveraging our AI platform, Genisys will ensure that its impressive scale is matched by precise, data-driven decisioning. This deployment will allow them to approve more loans faster and deepen relationships with their members, all while maintaining prudent risk management.”

Founded in 2014, Scienaptic AI focuses on driving financial inclusion through AI-driven credit decisioning. Its platform incorporates data integration, advanced machine learning algorithms, and rigorous risk and fair lending monitoring processes. This approach is designed to enable financial institutions to serve a broader range of borrowers, including underbanked and underserved individuals, without increasing risk. In September 2024, Scienaptic’s Credit Union Service Organization (CUSO) received strategic equity investments from its clients and is currently backed by 15 strategic investors.

The Scienaptic AI platform supports over 150 lenders, contributing to enhanced lending accuracy and efficiency. Its credit decisioning expertise is utilized by financial institutions managing a collective $3.9 trillion in assets. The platform has processed decisions for over $150 billion in loans and handles more than 3 million credit decisions each month, evaluating loan applications exceeding $3 billion. This functionality reportedly provides over 1.7 million underserved individuals access to credit opportunities monthly. The company has reported over 2,000% expansion in the past three years and has been recognized on the Deloitte Technology Fast 500 list for 2025 and the CB Insights Fintech 100 list.

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