Vaudoise Insurance has become the first Swiss insurer to go live on Guidewire Cloud Platform. The company has successfully implemented Guidewire ClaimCenter, with Guidewire PolicyCenter currently being integrated.
Arno Suess, Head of P&C Claims at Vaudoise, stated that the implementation of Guidewire Cloud Platform enables faster processing of motor insurance claims, increased automation, and fully digital processes. This is expected to result in quicker decisions, enhanced transparency, and an improved customer experience during critical times.
By adopting Guidewire Cloud Platform, Vaudoise joins a global network of insurers utilizing a scalable, secure, and rapidly updatable cloud delivery model for core system modernization. Mathias Grobet, EMEA VP at Guidewire, recognized Vaudoise for its customer focus, operational excellence, and agility. He noted that ClaimCenter on Guidewire Cloud Platform aids insurers globally in resolving claims efficiently, ensuring accurate outcomes, and meeting customer expectations.
Vaudoise Insurance Group, established in 1895, is an independent private insurance company headquartered in French-speaking Switzerland. It ranks among the top ten private insurers in the Swiss market, providing expertise across insurance, pension, and asset management sectors. The Group employs over 2,000 full-time employees and maintains a local service model for advice and claims settlement. In line with its cooperative origins, Vaudoise redistributes a share of its profits to insurance customers, with CHF 44 million anticipated for 2025–2026. Vaudoise Insurance Holding Ltd’s equity securities are listed on the SIX Swiss Exchange under the ticker VAHN.
Guidewire is a platform for property and casualty (P&C) insurers, supporting engagement, innovation, and growth. More than 570 insurers in 43 countries use Guidewire products, which include core systems leveraging data, analytics, digital, and artificial intelligence. The company reports over 1,700 successful implementation projects, supported by its R&D team and SI partner ecosystem. Guidewire’s marketplace offers a large community for customers to access applications for integration, localization, and innovation.
