Fiserv, Inc. (NYSE: FI), a global provider of payments and financial services technology, has acquired Smith Consulting Group (SCG), a firm specializing in operational consulting for community banks and credit unions across the United States.
The acquisition reinforces Fiserv’s position as a provider of core banking and advisory services, enhancing its ability to deliver end-to-end transformation for community banks and credit unions. SCG provides subject matter expertise and in-market support to Fiserv clients seeking consultative engagement to enhance their strategic investments in core and surround solutions. Financial terms of the transaction were not disclosed.
SCG consulting services are expected to span Fiserv banking platforms including DNA, Signature, and Bank Intelligence.
Andrew Gelb, Head of Financial Solutions at Fiserv, stated, “This acquisition enhances our ability to deliver strategic value to our customers by embedding deeper expertise directly into our service model. By bringing more expertise in-house, we’re expanding our ability to advise earlier and deliver smarter solutions. Today’s announcement is a clear step forward in our commitment to helping financial institutions achieve growth with speed, clarity, and confidence.”
Fiserv and SCG have maintained a partnership supporting community banks and credit unions for the past decade. SCG is composed of industry professionals with extensive experience in bank and credit union operations. The group supports banking software system conversions and implementations, alongside consulting services focused on core, teller, customer service, call center platforms, online and mobile banking, and various other interfaces.
Darren Smith, Founder and CEO of Smith Consulting Group, commented, “Large-scale transformation requires strategic planning and execution across the full suite of applications used to deliver services and experiences to a bank’s customers. We look forward to pairing our technical acumen and industry expertise with Fiserv’s leading technology platforms to ensure our clients’ success throughout these highly complex projects.”
