Citi has announced a collaboration with Dandelion, a company under Euronet Worldwide, Inc., to integrate Citi’s WorldLink® Payment Services with Dandelion’s digital wallet network. This partnership aims to enhance cross-border payments by enabling Citi’s institutional clients to deliver near-instant, full-value payments into digital wallets globally, with near 24/7 availability.
The initial rollout of this capability will cover the Philippines, Indonesia, Bangladesh, and Colombia, with plans for further expansion. The solution is designed to benefit Citi’s financial institution clients, particularly in the remittances sector, and corporate clients through faster and more cost-effective business-to-consumer (B2C) payments. These B2C applications include employee payouts, payroll, expense reimbursements, social benefits, customer refunds, compensation payments, and transfers to freelance and gig-economy workers.
Citi’s existing payments network processes over 11 million instant payments daily and handled close to $380 billion in cross-border transaction volumes in 2024.
Emanuela Saccarola, Head of Cross Border Payments, Services, Citi, stated, “Our collaboration with Dandelion underscores Citi’s commitment to delivering innovative and comprehensive payment solutions that meet the evolving needs of our global clients. By integrating Dandelion’s robust digital wallet network with Citi’s global payment infrastructure, we are enabling our clients to reach into markets with new payment methods. This will help unlock speed, cost efficiency and transparency and reinforce our position as a leader in providing always on, 24/7 real-time payments.”
The initiative expands Citi’s WorldLink Payment Services, which allows clients to make cross-border payments in over 135 currencies using various methods, including traditional wires, ACH, and cross-border instant payments via Citi’s proprietary network. The addition of digital wallet and debit card payments, facilitated by collaborations with multiple global providers, significantly broadens Citi’s reach. Overall, the WorldLink solution facilitates full-value, near-instant payments to over 150 digital destinations, encompassing bank accounts, mobile wallets, and debit cards. Citi also offers other instant payment services such as Citi® Token Services and 24/7 USD Clearing.
Dandelion, a leader in electronic payments and financial services, reaches over 63 countries through its digital wallet network. Its network, comprising direct-to-local connections in 200 countries and territories, will help extend Citi’s global reach, providing direct access to beneficiaries in markets like the Philippines, Indonesia, Bangladesh, and Colombia, where digital wallets are a primary method for financial transactions.
Juan Bianchi, Euronet’s EVP & CEO Money Transfer segment, commented, “We’re thrilled to be working with Citi, pairing Dandelion’s cutting-edge cross-border payment capabilities with Citi’s diverse client base and extensive international operations. Together, we’re raising the standard for cross-border payment speed, reliability, and global reach, empowering businesses and consumers to move money seamlessly around the world.”
This integration aims to provide businesses with a more streamlined and secure method to disburse funds directly into mobile wallets across growing digital economies, reinforcing Citi’s focus on innovation and financial solutions for its global client base. Dandelion is part of the money transfer segment of Euronet, a global leader in payments processing and cross-border transactions.
