Wolters Kluwer Tax and Accounting (TAA) Asia Pacific (APAC) has announced the integration of advanced AI capabilities into its CCH iKnowConnect research platform, aiming to transform how tax and legal professionals access and apply critical information.
The latest release introduces “expert AI” capabilities, designed to deliver intelligent, context-aware insights that enable professionals to find answers more quickly, streamline research processes, and make decisions with increased confidence. This innovation combines cutting-edge generative AI with Wolters Kluwer’s extensive domain expertise, accumulated over more than six decades, to provide a secure and intelligent approach to professional research.
Built upon a responsible AI framework, CCH iKnowConnect’s expert AI ensures accurate, transparent, and source-linked insights, while rigorously safeguarding user data. Each response is grounded in trusted, editorially curated content from CCH iKnowConnect, mitigating the risk of misinformation and reinforcing decision-making confidence. This approach is intended to empower tax and legal professionals to work with greater speed and precision.
Jason Marx, CEO of Wolters Kluwer Tax & Accounting, stated, “This launch is another example of Wolters Kluwer’s leadership in AI innovation. Adding expert AI capabilities in CCH iKnowConnect marks a powerful step forward in making research more intelligent, efficient, and dependable.” He added, “By uniting generative AI with trusted CCH content and modern workflows, we’re helping firms move from question to answer faster—delivering the right insight at the right time so professionals can focus on what matters most: achieving meaningful outcomes for their clients.”
Key expert AI features now available within CCH iKnowConnect include AI-Powered Q&A, which provides answers directly within search results and generates source-linked responses from CCH iKnowConnect content when editorially curated information is not immediately available. The AI Chat Assistant allows users to interact with a generative AI from anywhere on the platform, asking complex questions in natural language, exploring related topics through suggested prompts, and reviewing past queries. Additionally, AI-Generated Summaries offer concise overviews of lengthy CCH iKnowConnect documents, highlighting essential points for efficient information absorption.
Megan Mulia, Managing Director, Wolters Kluwer Tax & Accounting Asia Pacific, commented, “Expert AI is a game changer for our customers. By embedding trusted, expert AI capabilities directly into CCH iKnowConnect, we’re helping professionals navigate complex tax and legal landscapes with speed and certainty.” She further noted, “This launch reflects our commitment to innovation and our deep understanding of the needs of the Asia Pacific market—delivering smarter, safer, and more transparent research experiences that professionals can rely on.”
This introduction of expert AI capabilities aligns with Wolters Kluwer’s broader AI strategy, which focuses on integrating innovation, deep domain expertise, and customer-centric design to develop reliable and transformative solutions across various sectors, including tax and accounting, healthcare, legal, finance, and ESG. A core principle of this strategy is trust, ensuring that AI outputs are based on editorially curated, proprietary content and that user data is protected through model grounding and a privacy-by-design architecture. Wolters Kluwer, headquartered in Alphen aan den Rijn, the Netherlands, is a global provider of information, software solutions, and services, reporting 2024 annual revenues of €5.9 billion and serving customers in over 180 countries.
