JAGGAER, a global leader in enterprise procurement and supplier collaboration, has released its 2024 Environmental, Social and Governance (ESG) Impact Report. The report details the company’s progress in embedding sustainability across its Source-to-Pay (S2P) solutions and internal operations to support strategic cost reductions, 360-degree risk management, and sustainable growth.
The report highlights JAGGAER’s efforts to anticipate customer needs, including preparatory work for a Double Materiality Assessment, which is a key element of the EU’s Corporate Sustainability Reporting Directive (CSRD). This assessment indicates a shift towards a more comprehensive understanding of both exposure to sustainability-related financial risks and broader impact on society and the environment.
Andrew Roszko, CEO at JAGGAER, stated, “With a mission to guide the procurement and supply chain function into the future, at JAGGAER we practice what we preach. We experience first-hand the insights, transparency and strategic intelligence that our solutions provide businesses as they strive to manage risk, stay compliant and thrive. This report not only provides us with a critical benchmark for our environmental stewardship and role in the world but also reveals the breadth of intelligence available to support companies as they try to extract strategic data to cut costs, navigate volatile markets and stay competitive.”
In addition to the report, JAGGAER received a Gold Medal from EcoVadis, placing it among the top 5% of all companies evaluated and within the top 1% among its industry peers.
From an environmental perspective, JAGGAER measured and published GHG emissions for the fourth consecutive year, achieving a 25% reduction in Scope 1 and Scope 2 emissions and a 43% reduction in Scope 3 emissions from its 2021 baseline. These reductions were supported by initiatives such as AWS cloud migration, improved emissions data accuracy, and environmentally responsible workplace practices. The latter includes promoting online collaboration tools, hybrid work, sustainable office rentals, paperless operations, and waste-reduction measures. Through a partnership with Reforest’Action, JAGGAER has financed the planting of over 10,370 trees since 2019, which are expected to offset 1,556 tons of CO₂e over 30 years.
Regarding social impact, as a signatory of the UN Global Compact, JAGGAER upholds principles of non-discrimination and equal treatment. The report indicates that in 2024, women constituted 41.8% of JAGGAER’s global workforce and held 36.1% of management positions. The company delivered wellbeing programs and mental health workshops across all regions and maintained a flexible work culture. Employees dedicated over 380 volunteer hours to community service through local partnerships. JAGGAER received the Sunday Times – Best Places to Work 2024 (UK) and Gallagher’s 2024 Best-In-Class Employer award (North America).
In terms of governance, the ESG Steering Committee convened quarterly, prioritizing data privacy and information security. The company achieved industry-first AI management and security certifications, assurance measures, and full compliance with mandatory training, with 100% of employees completing such training. Increased viability through the EcoVadis CAM solution confirmed efforts and revealed that 71% of assessed high-spend or critical suppliers pose low GHG emissions risk.
JAGGAER provides an intelligent Source-to-Pay and supplier collaboration platform, serving as a catalyst for enhancing human decision-making and accelerating business outcomes. With 30 years of expertise, its AI-powered, industry-specific solutions and services aim to manage complex processes and enable resilient, accountable, and integrated supplier bases. JAGGAER’s 1,200 global employees work to help customers create value and transform their businesses.
