Pegasystems Inc. (Pega), a company specializing in enterprise AI decisioning and workflow automation, and Amazon Web Services (AWS) have entered into a five-year strategic collaboration agreement. This partnership aims to enable clients to leverage Pega products with AWS’s advanced generative AI services, including Amazon Bedrock and AWS Transform, alongside Pega Blueprint, to accelerate legacy modernization initiatives and alleviate technical debt.
The collaboration addresses a significant industry challenge: technical debt. A recent survey conducted by Pega with research firm Savanta revealed that over two-thirds (68%) of IT decision-makers in global enterprises believe outdated legacy systems and applications hinder their adoption of innovative technologies such as artificial intelligence and automation.
Under this new agreement, Pega and AWS will utilize AWS Transform, which employs agentic AI workflows to automate the full modernization lifecycle. This will be integrated with Pega Blueprint, a cloud-based application that uses AI agents to expedite the design and development of Pega-powered workflow applications. This combined AI-driven approach is designed to help clients transition to the cloud more quickly and efficiently, minimizing disruptions to critical business functions. The goal is to facilitate the replacement of legacy systems and enable the rapid deployment of AI, agents, and automation to enhance customer engagement, service delivery, and operational efficiency.
Furthermore, Pega will integrate Amazon Bedrock, a fully managed service, as the primary generative AI foundation for both Pega Blueprint and Pega Platform. Pega Platform is an AI decisioning and workflow automation platform used for building enterprise software solutions. With Amazon Bedrock, clients can securely access generative AI large language models (LLMs) from providers including Anthropic, Amazon, Cohere, and Meta. Amazon Bedrock’s enterprise-grade security controls and governance capabilities are intended to empower Pega clients to confidently utilize generative AI across the entire application development lifecycle, from requirements analysis and initial workflow design to continuous refinement.
The agreement also solidifies Pega’s commitment to using AWS Marketplace as the preferred transaction mechanism for Pega-as-a-Service offerings. This is expected to shorten the time between contract signing and innovation for clients, while also providing access to financial benefits within AWS Marketplace. Additionally, the collaboration enables Pega to offer comprehensive migration services and tools, guiding on-premises clients through a smooth transition to Pega-as-a-Service.
John Higgins, Chief of Client and Partner Success at Pega, commented on the collaboration, stating, “By deepening our collaboration with AWS, we’re taking another major step in empowering organizations to use generative AI to accelerate their legacy application transformation initiatives. It’s no longer enough to keep applying incremental changes to legacy systems in the AI era. Clients want to drive strategic business process changes to capture the AI-driven productivity improvements – eliminating technical debt and enabling dynamic and intelligent workflows are significant value drivers for organizations seeking to embrace AI to drive business agility. And that’s where we come in. Partners can now differentiate their services by infusing their IP and best practices into Pega Blueprint to transform legacy applications.”
Manas Kumar Sarkar, Vice President of Enterprise Application Integration Services at Infosys, a global consulting and IT services company, noted, “As a long-standing customer of both Pega and AWS, this timing couldn’t be better. This agreement streamlines the path to integrate the power of Pega Platform and Pega Blueprint into Infosys Cobalt, our industry-leading cloud offering built on AWS. We’re excited about the value this brings to Infosys as well as to the industry.”
Chris Grusz, Managing Director, Technology Partners at AWS, added, “Generative AI is not only revolutionizing what customers can build in the cloud, but with services like AWS Transform, it’s fundamentally changing how quickly and seamlessly they can get to the cloud in the first place. Our strategic collaboration with Pega combines AWS AI-powered modernization capabilities with Pega’s expertise in enterprise workflow transformation, providing customers with powerful tools to escape technical debt without disrupting critical business operations.”
