RESEARCH TRIANGLE PARK, N.C. — JAGGAER, a global leader in Source-to-Pay and supplier collaboration, announced it has achieved ISO/IEC 42001:2023 certification for its Artificial Intelligence Management System (AIMS), positioning it as the first company in the Source-to-Pay (S2P) industry to attain this international standard.
ISO/IEC 42001 is recognized as the world’s first AI management system standard. Its purpose is to guide organizations in establishing, implementing, maintaining, and continually improving an AIMS. The standard provides a framework designed to manage the unique challenges posed by AI systems, emphasizing trustworthiness, transparency, accountability, and the mitigation of AI-related risks.
“This certification is more than a compliance milestone—it reflects our belief that AI must be built on trust, transparency, and accountability,” said Gopinath Polavarapu, Chief Digital and AI Officer at JAGGAER. “We’re proud to lead the S2P industry in setting a new bar for responsible AI that helps our customers make smarter, safer decisions.”
The ISO/IEC 42001 certification validates JAGGAER’s systematic approach to managing AI, ensuring that all AI-driven features within the JAGGAER One platform are developed and operated with considerations for ethical implications, data governance, security, and continuous improvement. This proactive stance on AI governance is considered critical as AI transforms the procurement landscape, affirming the company’s track record in delivering advanced, trustworthy solutions.
“Achieving ISO 42001 certification is about delivering real value and confidence to our customers,” stated Michael Garvin, Chief Information Security Officer at JAGGAER. “It’s our commitment that AI is guided by clear, ethical principles to work effectively and fairly for your business. We proactively manage AI risks like security threats and bias, so you can leverage our innovative tools knowing your data and operations are secure. This certification validates that our solutions are built on a foundation of trust and transparency, giving you dependable, high-performing AI you can count on.”
JAGGAER’s AI-powered solutions are designed to help organizations optimize their procurement processes, enhance supplier relationships, and gain actionable insights from their spend data. This certification further solidifies JAGGAER’s position as a trusted partner for businesses embarking on their digital transformation journeys.
JAGGAER is a global leader in enterprise procurement and supplier collaboration, focused on enhancing human decision-making to accelerate business outcomes. With 30 years of expertise, the company’s AI-powered industry-specific solutions, services, and partnerships form JAGGAER One, serving direct and indirect, upstream, and downstream needs for comprehensive source-to-pay solutions. The company employs 1,200 individuals globally.
